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I have forgotten how to edit the information of a block.

This topic has 23 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

Rose Tyler

Support staff

March 5, 2023 at 11:52

Hello Ms. Morbenia Morbeck,

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.
Let us know the result of this test.

Also, try to disable CDN caching and check how the video works then.

Best regards,
8theme team

#348932 Copied

Ms Morbenia Morbeck

Participant

March 6, 2023 at 00:53

Already solved. It was a hosting problem. Thank you for your attention.

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Tony Rodriguez

Support staff

March 6, 2023 at 05:15

Hello Ms Morbenia Morbeck,

You’re most welcome! We are glad to hear that your issue has been resolved.

If you have any further questions or concerns, please do not hesitate to reach out to us. We are always here to help.

Thank you for contacting us. Have a great day!

Topic closed.

Sincerely,
8Theme’s Team

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Tagged: #information, block, edit, forgotten, themes, woocommerce, wordpress
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I have forgotten how to edit the information of a block.

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