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Header builder doesn’t work properly, stille the default one appears in front office

This topic has 6 replies, 2 voices, and was last updated 9 months, 3 weeks ago ago by Rose Tyler

Shirley Djaka

Participant

July 6, 2023 at 13:32

There is one menu done who the name is home page header in the header builder with the condition to the entire site but there is still the default one in the front office.

I’ve cleared the cache and use different browser but there is sill the default one in front office.

How can i have my menu built in the entire site please ?

Please, contact administrator
for this information.

#361370 Copied Theme version: 9.1.8 WooCommerce version: 7.8.2

5 Answers

Rose Tyler

Support staff

July 6, 2023 at 14:08

Hello, Shirley Djaka,

Thank you for contacting us and for using XStore.

Please disable “Menu cache” via Theme Options > Speed optimization, then clear cache using the cache plugin and clear cache of your browser, and check the result.

Kind Regards,
8theme team

#361373 Copied

Shirley Djaka

Participant

July 6, 2023 at 14:34

still doesn’t work

#361377 Copied

Rose Tyler

Support staff

July 6, 2023 at 15:04

Hello, Shirley Djaka,

We do not see any problem in the header on your site (we added a video in the Private Content area). Please describe in more detail what exactly is wrong.

Kind Regards,
8theme team

Please contact administrator
for this information.

#361383 Copied

Shirley Djaka

Participant

July 6, 2023 at 15:19

beacuse it’s not my header !!! like I said before it’s the default header and not mine ! Have you test the header builder ? if you go on the header builder you’re gonnas see my home page header (I’ve explained that in my previous message)

#361387 Copied

Rose Tyler

Support staff

July 6, 2023 at 15:43

Hello, Shirley Djaka,

Thank you for your response.

Please provide screenshots next time for a better understanding.

Check the header now. We’ve re-saved the Conditions for your custom header.

Kind Regards,
8theme team

#361390 Copied
Tagged: default header, front office, header builder, header issues, persuasive, seo friendly, wordpress woocommerce
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