Problem with featured products - by DavidNL

This topic has 11 replies, 3 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

  • Avatar: DavidNL
    DavidNL
    Participant
    December 1, 2014 at 11:50

    Hello,

    I have a problem with the images of the featured products, the images does not appears.

    I would like to have in the shop page, the featured products with the images and without the categories of the center.

    How can I do that? how can I solve the problem with the images?

    I send you a screenshot in a url.

    Thank you very much
    David

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 1, 2014 at 16:22

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: DavidNL
    DavidNL
    Participant
    December 1, 2014 at 16:30

    Hi Robert,

    Here send you the details.

    Thanks
    David

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 2, 2014 at 13:48

    Hello,

    The images aren’t shown because you didn’t set thumbnails for products categories in Products > Categories.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: DavidNL
    DavidNL
    Participant
    December 2, 2014 at 15:02

    Hi Eva,

    The problem is not the image of the categories, I would like to remove the two categories from the page shop.

    The problem is with the featured product images.

    Please check the link.

    Thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 2, 2014 at 19:13

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: DavidNL
    DavidNL
    Participant
    December 2, 2014 at 19:18

    Hi Eva,

    Here send you the FTP details.

    Thank you very much

    Please, contact administrator
    for this information.
    Avatar: DavidNL
    DavidNL
    Participant
    December 3, 2014 at 14:22

    Hello

    The website don´t looks like before, do you touch something?

    Please, contact administrator
    for this information.
    Avatar: DavidNL
    DavidNL
    Participant
    December 3, 2014 at 14:25

    Please restore the style.css archive.

    Avatar: DavidNL
    DavidNL
    Participant
    December 3, 2014 at 14:41

    I have removed the FTP and the access to the web.

    You have broken the website and I have now to upload a backup.

    If I had none that you were going to the destroy website, I would not have given you access to the files and website.

    I will solve the problem by self.

    I´m very disatisfied with your support.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 3, 2014 at 18:17

    Hello,

    Please take our apologies for the troubles.
    But we don’t recommend to make changes in the original theme files not to lose modifications after theme update. You must use child theme for customization: http://codex.wordpress.org/Child_Themes or if you change only items style you must write your css code in custom.css file.
    How to create custom.css you can watch in this tutorial.

    Sorry for inconveniences.
    Thank you.

    Regards,
    Eva Kemp.

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The issue related to '‘Problem with featured products’' has been successfully resolved, and the topic is now closed for further responses

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