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Estimated Delivery Plugin Compatibility + Shop layout

This topic has 10 replies, 4 voices, and was last updated 1 years, 6 months ago ago by Andrew Mitchell

Adam

Participant

December 18, 2023 at 10:20

Hi,

1. We use a plugin called ‘Estimated Delivery Date Plugin For WooCommerce’. It normally displays estimated delivery dates on the catalogue page. This works for Storefront and all previous themes we have used but doesn’t show for XStore. I’ve shared files with you in private content area.

2. I’ve noticed the shop view doesn’t load products correctly, it displays one product then has two blank spaces then continues to load other products below. See screenshot or URL in private area.

Thank you

Please, contact administrator
for this information.

#376985 Copied Theme version: 9.2.5 WooCommerce version: 8.4.0

9 Answers

Rose Tyler

Support staff

December 18, 2023 at 13:21

Hello, Adam,

Thank you for contacting us and for using XStore.

We are currently experiencing difficulties logging in as illustrated in the screenshot provided: https://prnt.sc/fEpKzKNvelT4. Could you please verify the login credentials?

Additionally, we kindly request that you provide us with FTP access to facilitate a more thorough investigation.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Kind Regards,
8theme team

#377013 Copied

Adam

Participant

December 18, 2023 at 16:19

Hi,

Can you please try to log in again with the same credentials.

I have also added FTP details to private area.

Thanks

Please contact administrator
for this information.

#377055 Copied

Rose Tyler

Support staff

December 18, 2023 at 16:50

Hello, Adam,

We appreciate your prompt response.

1/ Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

However, if you wish our developers team can personally assist you via our customization service.
To get started, please follow this link to send us your requirements – https://prnt.sc/PZkD4AEf27qO https://www.8theme.com/account/#etheme_customization_panel , and we will prepare a detailed estimate for the customization work. Our goal is to create a design that aligns with your vision and enhances your website’s appearance and functionality.
Customize your website to suit your needs and make it stand out with our expert dev team.

2/ It seems the problem is related to “Apart from Products” Categories Appearance.
This can’t be fixed, unfortunately. You need to select:
– Change “Apart from Products” to “Merged with Products” for Categories Appearance via Theme options > WooCommerce > Product catalog.
– Add additionaly 2 un-empty categories to fix the grid.

Kind Regards,
8theme team

#377057 Copied

Adam

Participant

December 18, 2023 at 17:01

1. Well the plugin works in Storefront and Flatsome, so the issue is with your theme and not the plugin.

2. I am not referring to the products being apart from the category, that is how i want it. I am showing you the gap on the products listing there is no reason why products should show empty gaps. I’ve added other screenshots to the onedrive location showing you where the next product should be.

Thanks

#377060 Copied
Luca Rossi

Support staff

December 19, 2023 at 05:49
Dear Adam,

We hope this message finds you well.

We are writing to request your assistance with the implementation of certain code snippets within the functions.php file of your child theme. Please find the necessary code below:

add_action('woocommerce_after_shop_loop_item_title', 'n2t_woocommerce_after_shop_loop_item_title', 15); function n2t_woocommerce_after_shop_loop_item_title(){ echo do_shortcode('[EST_DEL_DATE]'); }

Upon completion, it is essential to reach out to the plugin’s author to ascertain the correct shortcode to be used in place of [EST_DEL_DATE].

Additionally, we have observed an issue with the shop view not loading products correctly, as it displays one product followed by two blank spaces before continuing with other products. To address this, please insert the following code:

add_action('wp_head', 'n2t_wp_head'); function n2t_wp_head(){ $paged = (get_query_var('paged')) ? get_query_var('paged') : 1; if(is_shop() && $paged == 1){ ?> <style> .woocommerce-shop .products > .product.last:not(.product-category) { clear: both; } .woocommerce-shop .row-count-3 .product:nth-child(3n+1) { clear: none !important; } </style> <?php } }

We kindly ask you to implement the above code and inform us of the outcome. Should you require any further assistance or have any questions, please do not hesitate to contact us.

Thank you for your prompt attention to this matter.

Best regards,
8Theme’s Team
#377075 Copied
Adam

Participant

December 22, 2023 at 20:52

1. Thank you, i am asking the plugin developer for the shortcode as they don’t publish any,

2. Thank you again but it makes it worse, please see screenshot in private area.

Thanks

Please contact administrator
for this information.

#377493 Copied

Luca Rossi

Support staff

December 23, 2023 at 11:20

Dear Adam,

We would like to inform you that we have successfully integrated the codes into the system. The changes can be viewed at the following link:

[Private Content]

We kindly request that you clear your cache and verify the modifications at your earliest convenience.

We appreciate your cooperation and look forward to your confirmation.

Thank you.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#377522 Copied

Adam

Participant

January 1, 2024 at 11:36

Thank you, the code has worked this time around for some reason. I’m guessing it must have been a browser cache issue.

#378177 Copied

Andrew Mitchell

Support staff

January 1, 2024 at 11:37

Dear Adam,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#378178 Copied
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Estimated Delivery Plugin Compatibility + Shop layout

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