Eliminar newsletter o boletin informativo del tema

This topic has 10 replies, 3 voices, and was last updated 1 months ago ago by Rose Tyler

  • Avatar: belen
    belen
    Participant
    June 19, 2024 at 21:34

    buenas tardes, quisiera eliminar el newsletter de mi pagina web pero no logro hacerlo. Gracias por la ayuda

    9 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 20, 2024 at 05:47

    Hello, @belen,

    Thank you for contacting us and for using XStore.

    We kindly request your assistance in removing the newsletter popup from your website. Please follow the outlined steps below to complete this process:

    1. Navigate to Xstore > Theme Options.
    2. Proceed to Header Builder > Bottom Header.
    3. Locate and remove the Newsletter widget.
    4. Click “Publish” to save the changes.

    For your reference, an image has been provided in the private content area to guide you through these steps.

    We trust this information will be helpful to you. Should you require any further assistance or have any questions, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: belen
    belen
    Participant
    June 20, 2024 at 15:37

    gracias me funciono ! tengo otra duda ya que al meterme a la pagina de un producto, al abrir la imagen la foto se queda fija y no deja cerrarla, tambien al agregar fotos de variaciones no se ven en la pagina del producto.

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 21, 2024 at 07:17

    Hello, @belen,

    Thank you for your response.

    1/ We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    2/ We are writing to inform you to add the Variations images you need to Enable Variation gallery Option in the Xstore > Theme Options > Woocommerce Shop> Single Product Page > Variation Gallery > Enable The Variation Gallery. Then you can add the Variations Images in Variations.

    For Your Reference Please check out the images provided in the private content area : https://paste.pics/edit/R65JP && https://paste.pics/edit/R65JQ

    3/ Please be advised that when the ‘Variation Gallery’ is activated on a product page, the display will be limited to the Variation Image Gallery exclusively. This means that the product video and the standard product gallery will not be displayed concurrently with the Variation Image Gallery.

    This is a default functionality. Changes require additional code customization.

    We trust this information will be helpful to you. Should you need any further assistance or have any questions, please feel free to contact us at any time.

    Best regards,
    The 8Theme Team

    Avatar: belen
    belen
    Participant
    June 21, 2024 at 12:59

    Hice lo mencionado y aparecen las variaciones pero las imagenes de variaciones se ven abajo, lo que mueve todo el espacio de la descripción y deja un espacio en blanco muy grande. En la pagina para personalizar se ve bien pero en la pagina real no, adjunto fotos.

    Files is visible for topic creator and
    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 21, 2024 at 13:44

    Hello, @belen,

    We have reviewed the product images on the Single Product Page and can confirm that they are displaying correctly. For your reference, please view the images provided in the private content area.

    It appears that the issue may be related to caching on your end. We kindly suggest that you clear your browser’s cache and access the page using a freshly opened browser.

    Should you require any further assistance or have additional questions, please feel free to reach out to us.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: belen
    belen
    Participant
    June 21, 2024 at 14:48

    Gracias por resolver las dudas, han sido de mucha ayuda!!! Ahora me surgió otro problema y es que al hacer click en la imagen de un producto redirecciona al link de la imagen y se sale de la pagina web, como puedo resolver eso para que al hacer click no pase nada?

    Y otra pregunta aparte es la siguiente: en mi pagina web manejo dos precios para la venta, al por mayor y al detalle. Por ahora me permite mostrar ambos precios pero solo se aplica el precio por mayor al seleccionar 3 de una misma variacion, hay alguna forma de que se puedan elegir 3 colores distintos y se active el precio por mayor? Gracias!

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 22, 2024 at 07:41

    Hello, @belen,

    1. To prevent images from redirecting to links on your website, please insert the following CSS code into the designated path: Navigate to Xstore > Theme Options > Theme Custom CSS > Global CSS.

    .single-product .woocommerce-product-gallery a {
        pointer-events: none;
    }

    We trust this adjustment will meet your requirements.

    2. Upon reviewing your website, we noticed that you are utilizing third-party plugins for managing wholesale prices. We recommend reaching out directly to the plugin’s author or their support team for specialized assistance.

    We hope you find this information useful. Should you need any further support, please feel free to contact us.

    Best regards,
    The 8Theme Team

    Avatar: belen
    belen
    Participant
    June 23, 2024 at 12:21

    gracias!

    tengo otra duda respecto a los cupones ya que active uno pero no aparece en el carrito de compras, como puedo hacerlo visible?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 23, 2024 at 20:49

    Hello, @belen,

    You’re welcome!

    Please open up new threads for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/

    Additionally, could you please provide more details about your issue with the coupon? It would be helpful if you could include screenshots to better illustrate your settings and the desired outcome.

    Best regards,
    The 8Theme Team

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