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  plusout

  Participant

  October 31, 2018 1:16 pm

  Hi There,

  When you go to a product in our store the various tabs can be seen but the description is not visible. If you click on description it still does not appear, but if you go to another tab and then back to description the description text then appears.

  Is there anything you can suggest to make this work properly?

  Thanks

  Guy

  Site URL: hidden

  WooCommerce version: Legenda

  #202062 copied to clipboard

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  Rose Tyler

  Support staff

  October 31, 2018 3:23 pm

  Hello,

  What theme version do you use? What version of WooComemrce plugin on your site?
  Try to disable all 3rd-party plugins to check if one of them causes the problem.

  Regards

  #202074 copied to clipboard

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  plusout

  Participant

  October 31, 2018 4:00 pm

  Hi There, it seemed to be the Autoptimize plugin. I deactivated it then reactivated it and it seems OK now. I will keep an eye on it and see if it happens again.

  Thanks for your help.

  #202079 copied to clipboard

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  Rose Tyler

  Support staff

  October 31, 2018 4:03 pm

  That is great thank you for letting us know.

  Regards

  #202080 copied to clipboard

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