Demo import not working as expected (also plugin installer not working)

This topic has 3 replies, 2 voices, and was last updated 1 year, 11 months ago ago by adnagency

  • Avatar: adnagency
    adnagency
    Participant
    April 14, 2022 at 15:04

    Hello,

    We bought and installed XStore theme but when we imported the demo it is all messed up. Also some plugins cannot be installed via your plugin installer (we get the message of installation failed) and I guess we need them for the demo to work. All your server requirements are met. You can see that the website is not ok by checking the homepage, this is a fresh install and we edited nothing after we done the import.

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2022 at 08:33

    Hello,

    Clear cache and check content on your site now.
    Let us know if you need any further assistance.
    Plugins can be installed manually, download archives from this page – https://www.8theme.com/downloads

    Regards

    Avatar: adnagency
    adnagency
    Participant
    April 15, 2022 at 10:17

    Hello,

    Everything seems fine now 👍
    Will contact if in need of further assistance.

    Thank you.

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