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Product page not loading after update - by Teal

This topic has 4 replies, 2 voices, and was last updated 6 years ago ago by Rose Tyler

  • Avatar: plusout
    Teal
    Participant
    April 16, 2018 at 11:48

    HI There,

    I just updated my version of WooCommerce and the product page does not load properly in Chrome.

    On desktop you can see product basic info but no images or tab info. In mobile chrome it doesn’t load the product page at all.

    It seems to load ok in Firefox though.

    Can you help?

    Thanks

    Guy

    #191188 Copied Theme version: 3.7.1 WooCommerce version: 3.3.5
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 12:33

    Hello,

    In console on your site – http://prntscr.com/j5wqxu
    Please read this topic https://www.8theme.com/topic/images-description-not-showing/

    Regards

    #191192 Copied
    Avatar: plusout
    Teal
    Participant
    April 16, 2018 at 13:19

    Hi There,

    Many thanks.

    I found that I just had to disable the Apple Pay button option in the Strip settings.

    – Payment Request Buttons Payment Request Buttons Enable Payment Request Buttons. (Apple Pay/Chrome Payment Request API)

    I did update the Stripe Gateway today which obviously caused the conflict. I don’t need Apple Pay, so not an issue.

    Thanks again for your help.

    Regards

    Guy

    #191201 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 13:33

    You’re welcome!
    Have a nice day.

    Regards

    #191203 Copied
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