Hello,
I am experiencing a critical compatibility issue on a client website after installling the new copy of Xstore i purchased today.
Environment
* XStore: **9.7.6**
* XStore Core: **5.7.6**
* Elementor: **4.2.0** (also tested with a fresh installation)
* PRO Elements: **4.1.0** (installed from XStore → Install Plugins)
* WooCommerce: **10.9.4** (also tested with 10.8.x)
* WordPress: Latest
* PHP: Tested on **8.2** and **8.3**
Problem
Elementor loads and functions correctly until WooCommerce is activated.
With WooCommerce active:
* Elementor editor remains on the loading screen.
* The preview cannot be loaded.
* Multiple Elementor REST API endpoints return HTTP 500 errors.
* The editor becomes unusable.
Troubleshooting already performed
* Activated the licensed XStore theme.
* Tested both the XStore parent and child themes.
* Deactivated all plugins except:
* Elementor
* PRO Elements
* XStore Core
* WooCommerce
* Reinstalled WooCommerce.
* Performed a fresh installation of Elementor.
* Reinstalled PRO Elements from XStore.
* Cleared all caches.
* Regenerated Elementor CSS & Data.
* Deleted the Elementor generated CSS directory.
* Tested with PHP 8.2 and PHP 8.3.
* Confirmed WordPress REST API (/wp-json/) is working.
The issue only occurs when WooCommerce is active.
Fatal Errors
Elementor:
`text
Uncaught Error: Call to a member function add_feature() on null
/wp-content/plugins/elementor/core/common/app.php:73
Plugin::$instance->experiments->add_feature(
Events_Manager::get_experimental_data()
);
`
Later, after additional testing, XStore throws:
`text
PHP Fatal error:
Class “ElementorPro\Plugin” not found
/wp-content/themes/xstore/framework/compatibility/elementor.php:369
`
The ElementorPro\Plugin class exists inside the PRO Elements plugin, so it appears the plugin is not fully initialized before XStore attempts to access it.
Could you please advise whether this is a known compatibility issue between the currently bundled versions of XStore, Elementor, PRO Elements, and WooCommerce, or recommend the correct compatible plugin versions?
Thank you.
