Child theme: I get an error when trying to translate a specific string

Hi,

Thank you for reaching out to us.

Unfortunately, we were unable to log in using the access credentials you provided. Please verify them and share the correct details.

We would also like to inform you that translations should primarily be applied to the parent theme. Once completed, these translations will automatically be applied to the corresponding child theme.

The correct file names for Serbian translations are xstore-sr_RS.po and xstore-core-sr_RS.po.

Warm Regards,
The 8Theme Team

Hi, Nesa,

The error indicates that Loco Translate is expecting a translation file that matches the original text domain exactly. For XStore Core, the filename must be xstore-core-sr_RS.po, and for the theme it must be xstore-sr_RS.po.

We also don’t recommend renaming the existing translation files or creating translations for the child theme. Since the strings (such as “Be the first to review”) belong to the parent XStore theme, they should be translated under Loco Translate → Themes → XStore (or Plugins → XStore Core for plugin strings). Those translations will automatically apply when using the child theme.

Could you please let us know:

– which exact file you are trying to upload (its full filename),
– and where you are uploading it (Theme or Plugin translations)?

A screenshot of the Loco Translate page where the error appears would also be very helpful

Best Regards,
8Theme’s Team

Thank you for the additional information and screenshots.

From the screenshots, it looks like you’re uploading the theme translation (xstore-sr_RS.po) into Plugins → XStore Core. Since this page is for the XStore Core plugin, Loco expects the plugin translation file, which is why it reports that the file must be named xstore-core-sr_RS.po.

Could you please clarify which strings you’re trying to translate?

– If the strings belong to the XStore theme (for example, “Be the first to review”), please open Loco Translate → Themes → XStore and upload/edit the theme translation there.
– If the strings belong to the XStore Core plugin, then the plugin translation file should be used instead

Hello, Nesa,

We are glad that we were able to assist you. If you need any further help, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Hello, Nesa,

Please note that some strings may come from different sources, such as theme files, plugins, or third-party integrations. We recommend checking whether these specific strings are included in the translation files of the related plugin or in the child theme if you are using one.

After clicking **Sync**, the **Save** button may become inactive if there are no new changes detected. This behavior is normal and should not affect the translation process. However, if the translations are still not visible on the frontend, please try the following steps:
1. Clear your website and browser cache.
2. Re-save the translation files after making sure all strings are synchronized.
3. Check if the strings are being overridden by a plugin or custom code.

If the issue persists, please provide temporary wp-admin access in a private message so that we can check the configuration and assist you further.

Best Regards,
8Theme’s Team

Hello, Nesa,

There are several ways to do this:
1. Translate only the strings used for the frontend.
2. Use the built-in translation feature of XStore (details are provided in the attached files).

Best regards,
8Theme Team