Cant open page with Elementor Editor (Minimal Electronics)

This topic has 7 replies, 2 voices, and was last updated 1 minute ago ago by ujkoul

  • Avatar: ujkoul
    ujkoul
    Participant
    May 14, 2026 at 11:01

    Hello,

    I am having a serious issue editing pages from the Minimal Electronics demo with Elementor.

    Environment:

    WordPress 6.9.4
    Elementor 4.0.4 and tried with 4.0.8
    XStore theme updated to latest version
    Minimal Electronics demo – imported 2 days ago

    Problem:
    Some pages open normally in Elementor, but several specific pages completely fail to load in the editor.

    Main errors in console:

    TypeError: Cannot read properties of undefined (reading ‘data’)
    @elementor/editor-site-navigation – Settings object not found
    GET /wp-json/elementor/v1/site-navigation/recent-posts 400 (Bad Request)

    What I already tested:

    Safe mode
    Disabled plugins
    Disabled Pro Elements editor scripts
    Removed duplicate postmeta rows
    Reset _elementor_data to a minimal valid Elementor structure
    Changed _wp_page_template
    Cleared Elementor cache/transients
    Reimported the database cleanly

    Important finding:
    Even with a completely minimal _elementor_data, the same page still fails while other pages work normally. This suggests the issue is tied to some page-specific/theme-specific metadata or XStore integration rather than the actual Elementor content JSON itself.

    Affected page came from the Minimal Electronics demo import.

    Does XStore store additional page builder data outside _elementor_data, or is there a known issue with Elementor 4.x and Minimal Electronics demo pages?

    Thank you.

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    support staff only.
    6 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 14, 2026 at 11:33

    Hello, ujkoul,

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    Avatar: ujkoul
    ujkoul
    Participant
    May 15, 2026 at 09:13

    Thank you for your reply.

    I have provided temporary WP admin access in the Private Content section.

    Regarding FTP access: FTP is not configured on this server, because the website is hosted on my own server. I can provide temporary SFTP access if file-level access is required. Please confirm whether WP admin access is enough for the initial check, or if you specifically need access to the theme/plugin files.

    If database access is needed, I can also provide temporary database access.

    Best regards

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    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 15, 2026 at 11:53

    Hello, ujkoul,

    Thank you for providing access.
    We have resolved the issue. Please check it at your convenience.

    Best regards,
    The 8Theme Team

    Avatar: ujkoul
    ujkoul
    Participant
    May 15, 2026 at 12:44

    Hi, elementor still doesn’t load for certain / most pages. It doesnt load not even with safe mode. For example the “O Nas” (About Us) page as seen in the top header, doesn’t load with elementor and i can’t change the page. I need this fixed as soon as possible as my client is waiting on their website. Console logs and more details in private content.

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    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 15, 2026 at 13:59

    Unfortunately, without FTP access, we are unable to assist you, as the issue originates on the backend. It is related to the data being transmitted to and from the server. When attempting to upload any element on the “About Us” page, the server consistently returns the following error:

    {
      "code": "rest_missing_callback_param",
      "message": "Missing parameter(s): posts_per_page",
      "data": {
        "status": 400,
        "params": [
          "posts_per_page"
        ]
      }
    }

    Best regards,
    8Theme Team

    Avatar: ujkoul
    ujkoul
    Participant
    May 15, 2026 at 17:29

    Hi, i sent you FTP access in the private section.

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    support staff only.
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