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Cant open page with Elementor Editor (Minimal Electronics)

This topic has 8 replies, 3 voices, and was last updated 3 months, 1 week ago ago by Jack Richardson

ujkoul

Participant

May 14, 2026 at 11:01

Hello,

I am having a serious issue editing pages from the Minimal Electronics demo with Elementor.

Environment:

WordPress 6.9.4
Elementor 4.0.4 and tried with 4.0.8
XStore theme updated to latest version
Minimal Electronics demo – imported 2 days ago

Problem:
Some pages open normally in Elementor, but several specific pages completely fail to load in the editor.

Main errors in console:

TypeError: Cannot read properties of undefined (reading ‘data’)
@elementor/editor-site-navigation – Settings object not found
GET /wp-json/elementor/v1/site-navigation/recent-posts 400 (Bad Request)

What I already tested:

Safe mode
Disabled plugins
Disabled Pro Elements editor scripts
Removed duplicate postmeta rows
Reset _elementor_data to a minimal valid Elementor structure
Changed _wp_page_template
Cleared Elementor cache/transients
Reimported the database cleanly

Important finding:
Even with a completely minimal _elementor_data, the same page still fails while other pages work normally. This suggests the issue is tied to some page-specific/theme-specific metadata or XStore integration rather than the actual Elementor content JSON itself.

Affected page came from the Minimal Electronics demo import.

Does XStore store additional page builder data outside _elementor_data, or is there a known issue with Elementor 4.x and Minimal Electronics demo pages?

Thank you.

Please, contact administrator
for this information.

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7 Answers

Andrew Mitchell

Support staff

May 14, 2026 at 11:33

Hello, ujkoul,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#470289 Copied

ujkoul

Participant

May 15, 2026 at 09:13

Thank you for your reply.

I have provided temporary WP admin access in the Private Content section.

Regarding FTP access: FTP is not configured on this server, because the website is hosted on my own server. I can provide temporary SFTP access if file-level access is required. Please confirm whether WP admin access is enough for the initial check, or if you specifically need access to the theme/plugin files.

If database access is needed, I can also provide temporary database access.

Best regards

Please contact administrator
for this information.

#470340 Copied

Andrew Mitchell

Support staff

May 15, 2026 at 11:53

Hello, ujkoul,

Thank you for providing access.
We have resolved the issue. Please check it at your convenience.

Best regards,
The 8Theme Team

#470348 Copied

ujkoul

Participant

May 15, 2026 at 12:44

Hi, elementor still doesn’t load for certain / most pages. It doesnt load not even with safe mode. For example the “O Nas” (About Us) page as seen in the top header, doesn’t load with elementor and i can’t change the page. I need this fixed as soon as possible as my client is waiting on their website. Console logs and more details in private content.

Please contact administrator
for this information.

#470350 Copied
Andrew Mitchell

Support staff

May 15, 2026 at 13:59
Unfortunately, without FTP access, we are unable to assist you, as the issue originates on the backend. It is related to the data being transmitted to and from the server. When attempting to upload any element on the “About Us” page, the server consistently returns the following error:

{ "code": "rest_missing_callback_param", "message": "Missing parameter(s): posts_per_page", "data": { "status": 400, "params": [ "posts_per_page" ] } }

Best regards,
8Theme Team
#470351 Copied
ujkoul

Participant

May 15, 2026 at 17:29

Hi, i sent you FTP access in the private section.

Please contact administrator
for this information.

#470354 Copied

Jack Richardson

Support staff

May 18, 2026 at 06:59

Hello @ujkoul,

We have investigated your issue using various solutions; however, it has not yet been resolved. During our testing, we found that the problem is not related to the active theme on your website, as the same issue occurs when using the default Twenty Twenty-Six theme.

Additionally, we discovered a similar topic on the official Elementor support forum: https://wordpress.org/support/topic/elementor-keeps-loading-side-bar/. Based on this, we believe the issue may be related to your server configuration, as the same request that causes the loading issue returns a 400 error.

We kindly ask you to contact your hosting provider to review the server configuration. You may also consider submitting a request to the official Elementor support team, as they are better equipped to assist with plugin-related issues.

Best regards,
Jack Richardson
The 8Theme’s Team

Please contact administrator
for this information.

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