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Can’t import elementor header via xstore prebuilt templates

This topic has 6 replies, 3 voices, and was last updated 1 months ago ago by Andrew Mitchell

Chris

Participant

April 1, 2024 at 19:19

Hi,

In the Theme Builder, when I click on Header to create an Elementor Header, I click on XStore PreBuilt templates. I then click on the header type I want to import, but when I click insert, nothing gets inserted. What am I doing wrong? I was able to insert a footer template with no problem.

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#389580 Copied Theme version: .9.3.2

5 Answers

Rose Tyler

Support staff

April 1, 2024 at 20:42

Hello, Chris,

Thank you for reaching out to us.

Pre-create header templates were created using new Elementor containers.

We kindly request that you navigate to Elementor > Settings > Features > Flexbox Container > change the value to “Active”, and try to import header after that.

Best Regards,
8Theme’s Team

#389585 Copied

Chris

Participant

April 1, 2024 at 20:45

Thank you for the response, will turning this on delete or otherwise overwrite any current theme design settings I have?

#389586 Copied

Rose Tyler

Support staff

April 2, 2024 at 06:59

Hello, Chris,

We would like to inform you that your existing design will remain unchanged. However, please note that for any new content you wish to add, you should use containers instead of sections.

Best Regards,
The 8Theme Team

#389607 Copied

Chris

Participant

April 2, 2024 at 20:40

Thanks!

#389737 Copied

Andrew Mitchell

Support staff

April 2, 2024 at 20:40

Dear Chris,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#389738 Copied
Tagged: elementor header import, elementor woocommerce solutions, template import issues, wordpress template troubleshooting, wordpress woocommerce, xstore elementor import, xstore prebuilt templates
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Can’t import elementor header via xstore prebuilt templates

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