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ASAP | URGENT | 500 ERROR when trying to update something with elemento..

This topic has 4 replies, 3 voices, and was last updated 1 month, 2 weeks ago ago by Jack Richardson

GLEB

Participant

July 5, 2026 at 07:27

hi im getting 500 error when i try to edit homepage with elementor, everything is up to date, all the servers requirements are met, im had this error so many times , please fix this ASAP

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3 Answers

Ayan Rahman

Support staff

July 6, 2026 at 00:02

Hi,

Thank you for reaching out to us.

We are sorry to hear that you are experiencing a 500 error when trying to edit your homepage with Elementor.

The situation you are facing is not directly related to the theme. You can follow the plugin documentation – https://elementor.com/help/500-error/ and contact their support directly.

Warm Regards,
The 8Theme Team

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GLEB

Participant

July 6, 2026 at 07:05

ofc its related… are you blaming elementor while you theme is built with it? its a tool you use , and something there isnt working, you solved it for me in the past , please assist please

#471611 Copied

Jack Richardson

Support staff

July 6, 2026 at 09:30

Hello @GLEB,

The access credentials you provided in the private content are incorrect, so we were unable to check the settings on your website. We kindly suggest that you try the solutions we shared in our previous replies:
https://www.8theme.com/topic/when-trying-to-edit-any-post-i-get-elementor-500-internal-error-not-able-to-edit/#post-470572
https://www.8theme.com/topic/elementor-just-stuck-on-loading-indefinitely/#post-469196

As we have not received any feedback from you in those topics, it seems that these workarounds have resolved your issues.

If you still require our assistance, please provide the correct wp-admin access.

Best regards,
Jack Richardson
The 8Theme’s Team

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for this information.

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