Affiliate link button not showing, filters not showing on shop page

This topic has 2 replies, 2 voices, and was last updated 1 year, 1 month ago ago by Rose Tyler

  • Avatar: giftstodo
    giftstodo
    Participant
    February 25, 2023 at 20:28

    Hi,

    I am facing following problems on my website while using xstore theme:

    1. Affiliate link button not showing on product or shop page. It was working few days before.
    2. Cannot add any more filters on my shop page
    3. Cannot edit the shop page on elementor. It gives me following error: Sorry, the content area is not found in your page. You must call “the content” function in the current template.

    Please suggest the solution.

    Thanks.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2023 at 10:37

    Hello, Giftstodo,

    Thank you for using our theme and for reaching out to us. Could you please provide us with the URL of your site via the Private Content area?
    We appreciate your cooperation.

    1/ Please provide screenshots of your settings and temporary wp-admin access.
    To do this, please follow these steps:
    – Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
    – Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
    – Any email address can be used for the new account, it does not have to be your personal email.

    You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer https://wetransfer.com/

    2, 3/ Answered by email.

    Kind Regards,
    8theme team

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.