Reply 343987 to: Interior Demo importing problem with my website

Avatar: Tony Rodriguez
Tony Rodriguez
Support staff
January 14, 2023 at 05:51

Hello, @webpat,

I have checked your provided site and this is what I see on your site: https://postimg.cc/0KP3PpDY it has the error. Please first make sure that your server requirements must meet the theme and plugins requirements like: https://imgbb.com/VBscvWg and for that contact your hosting provider.

And then Please try to deactivate and then reactivate the theme again with the same purchase code and then try to import the demo on your site. I hope your issue will be resolved.

Otherwise, please share your site WP Admin and CPanel or FTP Logins in the private content area of this topic as listed below, so that I will check and help you out accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Cpanel Admin URL:
Cpanel Admin Username:
Cpanel Admin Password:

FTP Login Host:
FTP Login User:
FTP Login Password:
FTP Login Port:

And you can share the screenshots here via these sites: https://postimages.org/ https://imgbb.com/

Regards 8Themes Team.

Go To The Whole Conversation In Topic
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.