Hello,
Thank you so much for purchasing our theme and contacting our support center.
Have you translated XStore Core plugin?
Could you, please, provide temporary wp-admin access?
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards