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License Activation - by PB - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 3 years, 6 months ago ago by Rose Tyler

  • Avatar: PB
    PB
    Participant
    October 8, 2020 at 10:38

    Good day,

    I have 3 licenses, of which 2 are saying that they’ve reached the activation limit (guess due to the development site and then migrating to the live site, trying to fix some issue deactivating theme and then activating again..now two licenses won’t activate.

    Kindly assist.

    #254435 Copied Theme version: 6.3.2 WooCommerce version: 4.5.2
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 8, 2020 at 10:45

    Hello,

    Please provide purchase codes via the Private Content area https://prnt.sc/uvcfc0

    Regards

    #254437 Copied
    Avatar: PB
    PB
    Participant
    October 8, 2020 at 10:51

    Hi Rose,
    The two licenses that need to be activated are:

    Please contact administrator
    for this information.
    #254438 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 8, 2020 at 12:13

    Hi,

    According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project!)
    https://themeforest.net/licenses/standard
    All is fine with the first code https://prnt.sc/uved4o , but your second code is used on these sites – https://prnt.sc/uvedqy Please deactivate your code https://prnt.sc/uvef7t on the mentioned sites to be able to activate it on the new one. In case you are working on different projects you need to purchase more licenses.

    Regards

    #254454 Copied
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