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Quick View image not loading from filtered product pages

This topic has 8 replies, 3 voices, and was last updated 2 years ago ago by Olga Barlow

mic

Participant

March 30, 2022 at 13:16

Clicking on quick view on my product filtered view, for example from here https://eboots.it/shop/?filter_size=eu-405-uk-65-us-75&stock_status=in_stock, the product image is not loaded.
Tahnks for your help

#320892 Copied Theme version: 8.1.2 WooCommerce version: 5.9.2

7 Answers

Rose Tyler

Support staff

March 30, 2022 at 13:36

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.

Regards

#320896 Copied

mic

Participant

March 30, 2022 at 14:00

Already done, but nothing changes.
The funny thing is that the same quick view used from a single product/related products (https://eboots.it/prodotto/nike-mercurial-superfly-6-elite-sg-pro-ac-ah7366-060/?attribute_pa_size=eu-405-uk-65-us-75) works perfectly.

#320899 Copied

Olga Barlow

Support staff

March 30, 2022 at 16:57

Hello,

Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

Regards

#320932 Copied

mic

Participant

March 31, 2022 at 11:27

Thanks for your help.

Please contact administrator
for this information.

#321003 Copied

Olga Barlow

Support staff

March 31, 2022 at 21:29

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#321047 Copied

mic

Participant

April 6, 2022 at 12:14

Thanks

Please contact administrator
for this information.

#321437 Copied

Olga Barlow

Support staff

April 6, 2022 at 23:55

Hello,

We have made fixes in the theme and XStore core plugin files.

Regards

#321475 Copied
Tagged: filtered products, image loading, product pages, quick view, woocommerce, wordpress
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