Quick View image not loading from filtered product pages

This topic has 8 replies, 3 voices, and was last updated 2 years, 2 months ago ago by Olga Barlow

  • Avatar: mic
    mic
    Participant
    March 30, 2022 at 13:16

    Clicking on quick view on my product filtered view, for example from here https://eboots.it/shop/?filter_size=eu-405-uk-65-us-75&stock_status=in_stock, the product image is not loaded.
    Tahnks for your help

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2022 at 13:36

    Hello,

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.

    Regards

    Avatar: mic
    mic
    Participant
    March 30, 2022 at 14:00

    Already done, but nothing changes.
    The funny thing is that the same quick view used from a single product/related products (https://eboots.it/prodotto/nike-mercurial-superfly-6-elite-sg-pro-ac-ah7366-060/?attribute_pa_size=eu-405-uk-65-us-75) works perfectly.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 30, 2022 at 16:57

    Hello,

    Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

    Regards

    Avatar: mic
    mic
    Participant
    March 31, 2022 at 11:27

    Thanks for your help.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 31, 2022 at 21:29

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: mic
    mic
    Participant
    April 6, 2022 at 12:14

    Thanks

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 6, 2022 at 23:55

    Hello,

    We have made fixes in the theme and XStore core plugin files.

    Regards

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