Reply 338719 to: Single product page doesn’t display audio player

Avatar: Rose Tyler
Rose Tyler
Support staff
November 16, 2022 at 12:05

Hello,

Thanks for understanding.
Contact the authors of the plugin to get assistance.
You did not mention URL of the product with the problem. Check how it works with default theme activated, for example – Storefront. Maybe the issue is caused not by the theme.
If the problem persists with our theme only. Try to disable Single Product Builder via Theme options and check then. Try to disable/enable settings in Theme Options > Speed Optimization.

Regards

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