Reply 333531 to: the problem with products they are not all the same height
Awais Ahmed
Participant
September 8, 2022 at 07:20
Hello, @Maky,
Sorry for the delay in response. Apologizing for it.
First of all, Thanks for allowing us to debug your site.
I have debugged it in deep to find the cause of your issue. I check the settings and disable every plugin on your site. I update the parent theme and its core plugins on your site but still, the issue was not resolved.
I again checked the theme settings for variations all are set to fine but the issue still persists on the site. So I check the same thing on our test site to confirm whether it is a bug in the theme or not. I found that variations are working just fine on our test site, the issue only appears on your site.
So I created a new attribute category on your site check here: https://postimg.cc/JG0YxV67 and then I create a new variation in this attribute as you can see in this image: https://postimg.cc/ZBDpKgrj after that I create a new product on your site and assign the attribute and variation to this product that I created. Please refer to the images: https://postimg.cc/G8shGSWX and https://postimg.cc/Cz4MG82p and then I check the product on the site and the variations appear just fine, please check the resulting image here: https://postimg.cc/7C5TtXv2 below are the product backend URL and the frontend URL for you.
Now, The thing is that the issue is in the products, attributes, and categories that you have on your site. If you imported the products and their attributes so maybe the importing process is not done successfully and causes the issue.
So you have to delete the attributes of your site and then create them again and assign them to the products I hope it will solve your issue but if it’s not. Then you have to add all of your products again manually one by one.
