Reply 309785 to: Search Bar is not functioning well when searching by SKU

Avatar: Rose Tyler
Rose Tyler
Support staff
November 25, 2021 at 09:00

Hello,

Thanks for the reply.
1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. Let us know the result.
2/ Provide FTP access, we will check the situation more deeply.

Regards

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