Reply 302974 to: problem with product modules in a page
Olga Barlow
Support staff
September 21, 2021 at 17:41
Hello,
Nope, still nothing https://prnt.sc/1t4b99g Username and password is not the problem because your server even did not respond with the welcome message to ask username and pass. So, something is with the host.
Are you sure that you provided the correct FTP host IP?
