Reply 221669 to: Problem while updating the theme

Avatar: sylar
sylar
Participant
September 19, 2019 at 11:40

Hi Olga,

The problem actually occurred because we have copied one of the sites but then bought another license for the other site.

I don’t have the FTP access but I can provide you the login details. Would that be enough for you?

I have already tried deleting and re-installing the themes, deactivating and activating the themes with the purchase codes but nothing helped.

I also noticed the same problem mentioned on the forum. Would it be nice if you could share the fix publicly, instead of doing it yourself?

Thanks

Go To The Whole Conversation In Topic
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.