On mobile, using Google browser, unable to update product quantity in cart

This topic has 2 replies, 2 voices, and was last updated 1 day, 7 hours ago ago by Jack Richardson

  • Avatar: whym
    whym
    Participant
    October 14, 2026 at 07:19

    On mobile, when using the Safari browser, I am able to add a product to cart–then the shopping cart pops up on the right side of the screen and I’m able to click the plus and minus button to adjust the quantity in cart. When I click plus or minus, the quantity automatically updates. It’s very clean and works great!

    On mobile, when using the Google browser, after adding a product to cart, I do not get a shopping cart pop up on the right side of the screen (just a green bar notice at the top confirming a product has been added to the cart). Then when I click on the shopping cart at the top of the screen, it pulls open the shopping cart pop up on the right side of the screen. The issue I’m having is that I’m unable to adjust the product quantity in the shopping cart. The plus and minus buttons do not work and if I manually adjust the number, it doesn’t update in the cart and there’s no button that says “Update cart”, so there’s no way to adjust the quantity when the product is in the cart.

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    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 14, 2026 at 09:57

    Hello @whym,

    Could you kindly clear your browser cache or check from an incognito window? We have conducted tests using Safari and Chrome, and the quantity in the cart updates correctly, as does the off-canvas content display (video is attached).

    Best regards,
    Jack Richardson
    The 8Theme’s Team

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