Hello,
I am experiencing a lightbox conflict on product pages that contain customer reviews with attached images.
When the product page loads, the customer’s review image opens automatically in a full-screen lightbox without any user interaction.
Example page:
https://rokkamoda.com/urun/straplez-crop-asimetrik-mini-etek-takim/
I tested the issue with both:
1. XStore Customer Images Reviews feature
2. Customer Reviews for WooCommerce (CusRev) plugin
The same automatic-opening problem occurs in both cases.
Technical details:
– The review image link generated by CusRev has the class: .cr-comment-a
– The page URL automatically changes by adding: #&gid=1&pid=1
– PhotoSwipe opens automatically: .pswp.pswp–open
– Elementor lightbox also opens at the same time: #elementor-lightbox-slideshow-single-img
– The same customer image is loaded by both lightbox systems.
– Elementor Site Settings > Image Lightbox has already been disabled, but the issue continues.
– Cache was cleared after every test.
– The problem was also tested in an incognito browser window.
– Custom homepage review code was temporarily disabled, but it did not affect the issue.
Expected behavior:
The customer review image should open only when a visitor manually clicks on it. It should not open automatically when the product page loads, and the gid/pid hash should not be added to the URL automatically.
Could you please investigate the conflict between XStore PhotoSwipe, Elementor Lightbox and customer review images?
I found similar reports about XStore and Elementor triggering duplicate lightboxes, but my case is different because the customer review image opens automatically without any user click.
Thank you.
