Styles in Elementor don’t reflect styles in front end

This topic has 9 replies, 3 voices, and was last updated 1 week, 2 days ago ago by Tony Rodriguez

  • Avatar: Bas_Kling
    Bas Kling
    Participant
    August 22, 2026 at 08:25

    Hi,

    We’ve come across this in the past, but I can’t recall the solution;
    Our Elementor template shows Trajan Font for the tabs on the product page template. Yet, when we view the front-end result, the page reverts to a standard font: https://imgur.com/DexNKnl

    This is the case for template: “SPP-template-aug-2026”, linked to most of our products. Yet, a clone made from this template, and somewhat simplified by taking out some containers, called “SPP-template-simple”, linked to only a few products, displays the same styles for tabs in both the editor and front end just fine: https://imgur.com/HBlHKhs

    We can’t pinpoint the problem or determine why the first template doesn’t load all of the stylesheets in the front end. Hope you guys can help

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 24, 2026 at 06:30

    Hello, Bas Kling,

    Thank you for reaching out to us. We understand the issue you’re experiencing with the Elementor template and the font discrepancy between the editor and the front-end display.

    To address this, we recommend checking the following:

    1. Cache and Minification: Ensure that any caching plugins or server-side caching are cleared. Sometimes, cached versions of your pages may not reflect recent changes.

    2. Browser Console: Check the browser console for any errors or warnings that might indicate why the styles are not being applied.

    If the issue persists after these checks, please let us know, and we will be happy to assist you further.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 24, 2026 at 06:30

    Hello, Bas Kling,

    Thank you for reaching out to us. We understand the issue you’re experiencing with the Elementor template and the font discrepancy between the editor and the front-end display.

    To address this, we recommend checking the following:

    1. Cache and Minification: Ensure that any caching plugins or server-side caching are cleared. Sometimes, cached versions of your pages may not reflect recent changes.

    2. Browser Console: Check the browser console for any errors or warnings that might indicate why the styles are not being applied.

    If the issue persists after these checks, please let us know, and we will be happy to assist you further.

    Best Regards,
    8Theme’s Team

    Avatar: Bas_Kling
    Bas Kling
    Participant
    August 24, 2026 at 11:01

    Hello Andrew,

    We found your reply a bit disappointing because the problem statement was clear: the style broke suddenly (a cloned template shows styles correctly; the original broke), meaning no recent changes would warrant clearing the cache.

    Moreover, we need technical support. Your answer basically says we (as non-technical people) need to do a technical deep dive through the browser console and troubleshoot ourselves, while we pay for support from your technical support desk, and we have been paying as loyal customers for more than 6 years now…

    Please, we need your team’s help with this.

    -EDIT-
    Per your suggestion to purge the cache, we found that re-saving the template shows the Trajan font styling correctly. Then, after clearing files & data under Elementor / Tools, the faulty style pops up again.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 26, 2026 at 07:17

    Hello, Bas Kling,

    Could you please provide us with access to the admin panel as well as FTP access?

    Best regards,
    8Theme’s Team

    Avatar: Bas_Kling
    Bas Kling
    Participant
    August 27, 2026 at 15:26

    Hi Andrew,

    No problem. I saw that the temporary login credentials were expired. I’ve reactivated them

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 28, 2026 at 17:31

    Hello, Bas Kling,

    You have provided us with access to the admin panel, but we require FTP access as well. If possible, please provide us with these credentials.

    Best regards,
    8Theme’s Team

    Avatar: Bas_Kling
    Bas Kling
    Participant
    October 1, 2026 at 13:16

    Thanks for the support! My topic “Styles in Elementor don’t reflect styles in front end” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 1, 2026 at 13:16

    Dear Bas Kling,

    Thanks for being part of our WordPress & WooCommerce community!

    We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

    Together, we’re shaping a better WooCommerce experience for everyone.

    Topic closed.
    The 8Theme Team

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The issue related to '‘Styles in Elementor don’t reflect styles in front end’' has been successfully resolved, and the topic is now closed for further responses

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