Backend very slow with Pro Elements active.

This topic has 4 replies, 3 voices, and was last updated 5 days, 10 hours ago ago by Tony Rodriguez

  • Avatar: jeroenberings
    jeroenberings
    Participant
    August 17, 2026 at 16:27

    When I install Pro Elemnts (included in your X-store package) the backend is very slow (for example when adding a new page). Gets much faster when I deactivate this plugin.

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    3 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 18, 2026 at 06:25

    Hello, jeroenberings,

    Thank you for reaching out to us. We apologize for any inconvenience you are experiencing with the Pro Elements plugin included in the X-store package. We understand that the backend performance is crucial for your workflow.

    To address this issue, we recommend the following steps:

    1. Ensure that your server meets the recommended PHP settings and memory limits for optimal performance.
    2. Check for any conflicting plugins that might be affecting the speed and try deactivating them temporarily to identify any potential conflicts.
    3. Clear your website’s cache and browser cache to ensure that you are working with the most recent version of your site.
    4. Update all themes and plugins to their latest versions to benefit from performance improvements and bug fixes.
    5. Consider optimizing your database and reviewing your hosting plan to ensure it meets the demands of your website.

    If the issue persists, please provide us with more details or contact our support team directly for further assistance. We are committed to helping you resolve this matter as quickly as possible.

    Best Regards,
    8Theme’s Team

    Avatar: jeroenberings
    jeroenberings
    Participant
    August 18, 2026 at 15:31

    Thanks for the support! My topic “Backend very slow with Pro Elements active.” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 18, 2026 at 15:31

    Dear jeroenberings,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

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The issue related to '‘Backend very slow with Pro Elements active.’' has been successfully resolved, and the topic is now closed for further responses

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