Issue with the mobile view of the single product page when scrolling down

Dear @Nesa,

We hope this message finds you well.

Regrettably, we were unable to download your video as the service is only loading all time. Could you kindly upload it to an alternative service, such as https://fex.net/, and provide us with the URL?

Additionally, we have tested your issue on a single product and did not encounter any visible problems. You can view the results here: https://gyazo.com/984b2732ec0779a7dc14c3a0b5f8aba4.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Nesa,

Thank you for providing the details. However, have you tested the issue with a page refresh or on real devices? The JS scripts are designed to load based on the window width, and as observed in your video, you only resized the window, which means the scripts still recognize it as a large desktop window. Real customers typically do not resize their browser windows; they view the page as it initially loads on their device. Therefore, this is not an issue, and implementing additional reinitialization on each resize could slow down the script’s performance across all devices. Please find attached a video demonstrating the page refresh: https://gyazo.com/792a4e331e312e273b5bc3bf76159f0d

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Nesa,

No, it is not an issue. The sticky effect will function correctly on devices that support the appropriate layout and on correct resolutions. Since we have determined that this is not an issue, we kindly ask you to mark this topic as closed if you have no further questions. Should you encounter any issues, please feel free to submit your topic on our support forum.

Best regards,
Jack Richardson
The 8Theme’s Team