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  islam

  Participant

  April 12, 2026 at 18:05

  Open a product from mobile then press on any of its pictures, it will zoom into the center of image and you won’t be able to move to another part of the image, check it on
  https://fex.net/s/xffoxbb

  Content is visible for topic creator and
  support staff only.

  #468751 Copied
  6 Answers
  

  Jack Richardson

  Support staff

  April 12, 2026 at 19:25

  Hello @islam,

  Please clear your cache and check again. We have added a custom CSS snippet (https://prnt.sc/MyqYSIKQ6cu8) to disable image zoom in the single product gallery on mobile devices.

  Best regards,
  Jack Richardson
  The 8Theme’s Team

  #468753 Copied
  

  islam

  Participant

  April 12, 2026 at 22:36

  Hi jack,

  I’ve tried it and still the same, please check on https://fex.net/s/llxdzte
  By the way when pressing the image for a second time it opens in another canvas or gallery view, which have a zoom magnifier that works correct, can’t we just open this canvas from the first click?

  #468759 Copied
  

  Jack Richardson

  Support staff

  April 13, 2026 at 06:33

  Hello @islam,

  The issue should now be resolved. However, since you are using the CDN (https://gyazo.com/d4f784b0e97638f537533a353c31943a), a cached version of the previous issue may still be displayed, so, please, clear your caches and check then. We have tested the issue while logged in on a mobile device (that does not affect any caches for logged in customers), and only the lightbox appears when clicking on the image.

  Best regards,
  Jack Richardson
  The 8Theme’s Team

  Content is visible for topic creator and
  support staff only.

  #468765 Copied
  

  islam

  Participant

  April 13, 2026 at 14:57

  Alright thanks Jack

  #468804 Copied
  

  islam

  Participant

  April 13, 2026 at 14:57

  Thanks for the support! My topic “Zooming product on mobile is stuck on the middle of picture” has been successfully resolved.

  #468805 Copied
  

  Tony Rodriguez

  Support staff

  April 13, 2026 at 14:57

  Dear islam,

  We really appreciate your time and engagement within the WordPress & WooCommerce community

  Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

  Leave Feedback →
  (takes less than a minute)
  

  Your input makes a real difference.

  Topic closed.
  The 8Theme Team

  #468806 Copied
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