Issue With Product Page Customization in XStore Theme

This topic has 9 replies, 2 voices, and was last updated 2 hours, 21 minutes ago ago by Ayan Rahman

  • Avatar: Muffle
    Muffle
    Participant
    March 25, 2026 at 11:46

    Hello XStore Support Team,

    I hope you are doing well.

    I am facing a couple of issues while editing my product pages, and I would really appreciate your help in resolving them as soon as possible.

    Container Section Not Editable-
    There is a container on the product page that is not editable from the product editor. Could you please guide me on where I can go to modify this section? I would like to customize it differently for each product.

    Same Content Showing on All Product Pages-
    I have added content such as Description, Ingredients, and How to Consume, but currently, the same content is appearing on all product pages.

    I would like to know:

    How can I set different content for each product page?
    Is there a specific setting, template, or dynamic option I should use to make this content unique per product?

    Please guide me step-by-step so I can fix this issue quickly with Elementor.

    Looking forward to your support.

    Thank you.

    Content is visible for topic creator and
    support staff only.
    Files is visible for topic creator and
    support staff only.
    8 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 25, 2026 at 13:53

    Hi,

    Thank you for reaching out to us.

    We’ve added a video from your site to the Private Content area.

    Warm Regards,
    The 8Theme Team

    Content is visible for topic creator and
    support staff only.
    Avatar: Muffle
    Muffle
    Participant
    March 25, 2026 at 14:08

    Hello 8Theme Team,

    Thank you for your response.

    However, the link you shared in the Private Content area is not working properly. When we try to open it, the page does not load correctly and appears in an incorrect language or broken format. (Pls Share In English)

    Also, the video is not visible at all.

    Could you please check the issue and resend the correct working link or ensure the video is properly added in the Private Content section?

    We would appreciate your help in fixing this as soon as possible.

    Warm regards,
    BAGWANI

    Content is visible for topic creator and
    support staff only.
    Avatar: Muffle
    Muffle
    Participant
    March 25, 2026 at 14:11

    We checked the link provided in the Private Content area, but it shows the message: “The current link does not exist.”

    Attached Screenshot.

    Files is visible for topic creator and
    support staff only.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 25, 2026 at 18:32

    Hi,

    We apologize for the delay in our response.

    Private Content

    Warm Regards,
    The 8Theme Team

    Content is visible for topic creator and
    support staff only.
    Avatar: Muffle
    Muffle
    Participant
    March 26, 2026 at 08:23

    Hello XStore Support Team,

    Thank you for your previous response and for sharing the video regarding the container section. I was able to understand and resolve that part.

    However, I am still facing an issue with the product page content, and I did not receive clarification on this in your last response.

    The sections such as Description, Ingredients, and How to Consume are currently showing the same content across all product pages. Additionally, these sections do not appear to be directly editable from the individual product editor.

    Even if I try editing them through another method, the changes are reflected on all product pages instead of just one. I would like to set different content for each product, but I am unable to find the correct way to do this.

    I am attaching screenshots of two different product pages where you can clearly see that:

    The same content is displayed on both pages
    These sections are not individually editable per product

    Could you please guide me on the correct method to:

    Make these sections editable for each product individually
    Ensure that content like Description, Ingredients, and How to Consume is unique for every product

    It would be really helpful if you could explain this step-by-step, specifically for Elementor and XStore settings.

    Looking forward to your proper guidance on this issue.

    Thank you for your support.

    Regards.

    Content is visible for topic creator and
    support staff only.
    Files is visible for topic creator and
    support staff only.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 26, 2026 at 09:57

    Hi,

    Thank you for reaching out to us.

    The tabs shown in your screenshot display the same content for different products because they were added for demonstration purposes. To have different content there, you will need to replace them with your own custom tabs.
    Please clear cache and check the results now. We’ve added a video to the Private content area.

    Warm Regards,
    The 8Theme Team

    Content is visible for topic creator and
    support staff only.
    Avatar: Muffle
    Muffle
    Participant
    March 27, 2026 at 06:47

    Hi Team,

    Thank you for your support.

    I checked the video you shared (https://gyazo.com/276975c230b501a792d303cabdaf4941), and I can see the option to add custom tabs there. This is exactly what I want.

    I need the same tab structure as shown — specifically:

    Description
    Ingredients
    How to Consume

    However, my requirement is that I should be able to enter and manage the content for these tabs individually for each product.

    Right now, when I try to edit them, the same content is getting applied to all products, which is not what I want.

    I want these tabs to be created in such a way that:

    The tab layout remains the same for all products
    But the content inside each tab can be different for every product, editable from the product page itself

    Could you please:

    Fix this issue, or
    Set this up correctly for one product so I can replicate it for others?

    Please help me configure this properly.

    Thanks in advance!

    Content is visible for topic creator and
    support staff only.
    Files is visible for topic creator and
    support staff only.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 27, 2026 at 10:12

    Hi,

    In our previous answer there was a link to a file sharing site where a longer video was uploaded https://file.kiwi/6bbc7f9a#_Vq-mwQzWkVXqVysyYrCTw where we clearly showed you that now the tabs contain the same content only because custom tabs with the same content were selected. If the changes are made according to the video we sent you, then you can have different content in the tabs. There is no problem everything works according to the predefined behavior, each product can have one custom tab the content of which you can configure from the product settings, as shown in this screenshot – https://gyazo.com/d93a2b8b7f5a7b0ccf83fb20a0935f83 https://prnt.sc/p5MO1ip-PzC7 . The next unique tab can be additional information https://gyazo.com/67179ec94268facf0e5b1ec8e8b5d67e , this is the Woocommerce plugin tab – https://gyazo.com/d422e310dc3279693b85c24796c9febb Please note that the “Additional Information” tab will only show if the product has weight, dimensions or attributes (with “Visible on the product page” checked) https://gyazo.com/ea00cb4d34e1f85d722db3d8b0963b86
    the third tab with unique content will be a description of the product https://gyazo.com/7bce1807e467b1b8528352bb7f08c0da
    If you would like to have more tabs with unique content, you can use an additional plugin. For example, https://www.8theme.com/documentation/xstore/additional-customisation/support-of-the-custom-product-tabs-for-woocommerce-yikes-inc/ or other plugin.
    By default, the number of tabs is exactly as we have previously informed you. We would like to emphasize once again that there is no issue, and everything is functioning according to the predefined behavior.
    You can follow our instructions, we have already made and saved the necessary changes for you, so please check the result. Alternatively, you may use the plugin or request additional functionality through the following link – https://www.8theme.com/documentation/xstore/support/how-to-submit-a-request-for-adding-a-new-setting-or-functionality/

    Warm Regards,
    The 8Theme Team

  • Viewing 9 results - 1 through 9 (of 9 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.