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  GreenLion

  Participant

  February 20, 2026 at 18:31

  The add to cart button that is on the single product page is not allowing some users to add to cart. we have tested using chrome which sometimes works and sometimes doesnt, edge which is the same and safari which is not working at all.

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #466300 Copied
  4 Answers
  

  GreenLion

  Participant

  February 20, 2026 at 18:34

  you can also notice the colour has returned back to the electronic-mega-market theme colour when it was previously set to take our brand colours. the same colour issue has happened with the back button and the variation tag in the top right of the product grid when on single product page

  #466301 Copied
  

  GreenLion

  Participant

  February 20, 2026 at 19:19

  ignore, the xstore patchers fixed this issue thank you

  #466302 Copied
  

  GreenLion

  Participant

  February 20, 2026 at 19:19

  Thanks for the support! My topic “Product Page add to cart button not working on some accounts/devices” has been successfully resolved.

  #466303 Copied
  

  Tony Rodriguez

  Support staff

  February 20, 2026 at 19:19

  Dear GreenLion,

  It’s great having you in our WordPress & WooCommerce community!

  Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

  Leave Feedback →
  (takes less than a minute)
  

  Together, we grow stronger with every release.

  Topic closed.
  The 8Theme Team

  #466304 Copied
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