Question About Email Sending & SMTP Compatibility

This topic has 2 replies, 2 voices, and was last updated 3 weeks, 3 days ago ago by Ayan Rahman

  • Avatar: Wasef
    Wasef
    Participant
    February 16, 2026 at 21:32

    Hello,

    I am using the XStore theme with WooCommerce. I would like to confirm whether the theme handles email sending directly or if it relies entirely on WooCommerce/WordPress mail functions.

    Also, do you recommend installing an SMTP plugin to improve email deliverability and avoid spam issues for order confirmation emails?

    Is XStore fully compatible with SMTP plugins such as WP Mail SMTP?

    Thank you for your clarification.

    1 Answer
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    February 17, 2026 at 10:05

    Hi,

    Thank you for reaching out to us.

    The XStore theme relies on the default WooCommerce and WordPress mail functions for all email notifications.

    We do recommend using an SMTP plugin to improve email deliverability and reduce the likelihood of messages being marked as spam. XStore is fully compatible with popular SMTP plugins, including WP Mail SMTP and similar solutions.

    Wehope this information is helpful.

    Best Regards,
    8Theme’s Team

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