Checkout layout broke after yesterday’s Elementor update

This topic has 4 replies, 3 voices, and was last updated 41 minutes ago ago by Tony Rodriguez

  • Avatar: hafunerix
    hafunerix
    Participant
    December 18, 2025 at 10:29

    Last night, I updated several plugins, including Elementor (and it’s likely this plugin that’s causing the problem).

    This morning, I noticed there were no new orders. I decided to test this by running a purchase simulation. It turned out that the checkout layout is completely out of whack, as shown in the attached screenshots:

    https://postimg.cc/G8rJSVXK

    Disabling the advance layout option doesn’t change anything.

    https://postimg.cc/HcpsN9Xy

    Please help with this issue ASAP.

    3 Answers
    Avatar: Samir Malik
    Samir Malik
    Support staff
    December 18, 2025 at 13:05

    Dear, hafunerix,

    We could see the JS error in the console log: https://prnt.sc/7r5Ue833N5Hc.

    We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

    If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
    Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

    Best Regards,
    8Theme’s Team

    Avatar: hafunerix
    hafunerix
    Participant
    March 3, 2026 at 20:00

    Thanks for the support! My topic “Checkout layout broke after yesterday’s Elementor update” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 3, 2026 at 20:00

    Dear hafunerix,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

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