Can I hide additional information in product page

This topic has 8 replies, 3 voices, and was last updated 3 hours, 20 minutes ago ago by Jack Richardson

  • Avatar: EE Eric
    EE Eric
    Participant
    December 17, 2025 at 09:03

    Hello there, I want to hide active additional information on my product page, but I cannot see any option to select “hide”.

    I mean I want that additional information but not active, because I have a lot info there, for users it is a lot of scrolling to the product description. I just want to force users to click on additional info if they want to know more technical specifications.

    Can you help me with that? I add the screenshot with this problem.

    Files is visible for topic creator and
    support staff only.
    7 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 17, 2025 at 09:25

    Hello @EE Eric,

    Since you are using the Single Product Page Builder based on Elementor, you can adjust the order of the tabs in the Single Product Tabs widget by draging the items (https://prnt.sc/YjOdcXfO-Y4N). To access the builder, please navigate to Dashboard → XStore Builders → Single Product Builder → Go to Builder (Elementor).

    You can find more information about the Single Product Builder here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/.

    If you require our assistance, please provide us with your wp-admin and FTP access details in the private content section.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: EE Eric
    EE Eric
    Participant
    December 17, 2025 at 09:32

    Yes I know I can to that, but I mean I want to disable option ALWAYS ACTIVE on this additional information and leave only “click to open”.

    Files is visible for topic creator and
    support staff only.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    December 17, 2025 at 09:38

    Hi,

    Do you mean that you would like to have the first tab closed by default?

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: EE Eric
    EE Eric
    Participant
    December 17, 2025 at 09:50

    Yes, I Want first tab closed by default. Link in the private section.

    Content is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 17, 2025 at 12:21

    Hello @EE Eric,

    You can either sort the tabs using the available settings: https://gyazo.com/883bcb3179a59659dc000f266c8832c0, or, to have the first tab closed, we have implemented a custom solution in your child-theme/functions.php file (https://prnt.sc/ahv9kKhrEnQT):

    add_action('wp_head', function() {
    	if ( !class_exists('WooCommerce') || !is_product() ) return;
    	?>
    	<script type="text/javascript">
    		jQuery(document).ready(function($) {
    			let tabs = $('.elementor-widget-woocommerce-product-etheme_tabs');
    			setTimeout(function() {
    				let first_tab = tabs.find('.et-woocommerce-tab').first();
    				$(first_tab).removeClass('active');
    				let data_name = $(first_tab).attr('aria-controls');
    				$(document).find('#'+data_name).hide();
    			}, 500);
    		});
    	</script>
    	<?php
    });

    The frontend result can be seen here: https://gyazo.com/a16867f1c1446466d69aacbdbbb23481.
    Please check it now.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: EE Eric
    EE Eric
    Participant
    December 17, 2025 at 12:29

    Super! Works gerat, thanks for your help.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 17, 2025 at 12:44

    Hello @EE Eric,

    We are glad to know that everything works great and that you are satisfied with our assistance.
    Thank you for your kind feedback!

    Best Regards,
    Jack Richardson
    8Theme’s Team

  • Viewing 8 results - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.