Question 5 – Hide one specific tab for certain products

This topic has 10 replies, 3 voices, and was last updated 1 month, 1 week ago ago by Tony Rodriguez

  • Avatar: Denise
    Denise
    Participant
    March 19, 2026 at 00:01

    What is the perfect way to exclude / hide the tab “Verhaal achter de fles” for the Garnering, Bar tools and the Limited editions? I tried to work with the conditions, but if I use this, I also remove the ratings and additional information ☹.
    Please find attached more info and a picture.

    9 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 19, 2026 at 10:49

    Hi,

    Thank you for reaching out to us.

    Unfortunately, we do not see the attached files you mentioned, please use a file exchanger, for example, this one – https://fex.net/

    Warm Regards,
    The 8Theme Team

    Avatar: Denise
    Denise
    Participant
    March 19, 2026 at 21:36

    Hi Ayan.
    Please find attached a picture here 🙂

    Files is visible for topic creator and
    support staff only.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 20, 2026 at 10:02

    Hi,

    We appreciate your prompt response.

    There are several ways to do this, but to give you a suitable option, we need to understand which products you want to disable this tab on. Please provide links to the products and tell us how they differ from other products so that we can correctly write the condition.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Denise
    Denise
    Participant
    March 20, 2026 at 16:32

    Hi Ayan,

    You already have the credentials, please check your other tickets :).
    In the private area I will share the pages with the products whom dont need to have this tab. Those are the product whom dont have “a story behind the bottle”.

    Please contact administrator
    for this information.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 20, 2026 at 18:28

    Hi,

    XStore Builders > Single product Builder > add template > import your current template, but change tabs settings according to your needs, then apply this new template to the desired categories of products using conditions settings.
    https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

    Warm Regards,
    The 8Theme Team

    Avatar: Denise
    Denise
    Participant
    March 23, 2026 at 17:51

    Hi Ayan,

    I understand what you’re saying and I tried to do this myself. However I think I didnt understand exactly how to set up the conditions. Because the design of the tabs changed and the extra information is still there with some products. Could you please check the setup for me? I dont think that i will get this right myself :(. Sorry to bother you again,

    Regards,
    Denise

    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 23, 2026 at 20:01

    Hi,

    Thank you for reaching out to us.

    Private Content

    Warm Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Denise
    Denise
    Participant
    March 23, 2026 at 21:00

    Thanks for the support! My topic “Question 5 – Hide one specific tab for certain products” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 23, 2026 at 21:00

    Dear Denise,

    It’s great having you in our WordPress & WooCommerce community!

    Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

    Together, we grow stronger with every release.

    Topic closed.
    The 8Theme Team

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The issue related to '‘Question 5 – Hide one specific tab for certain products’' has been successfully resolved, and the topic is now closed for further responses

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