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  ahmadruz98

  Participant

  October 3, 2025 at 09:18

  Hi, whenever I tried to save or update a variable product, the product attributes and variations will be resetted. And whenever I tried to duplicate a variable product, it will not also duplicate the attributes variation.

  Please check the loom below.
  https://www.loom.com/share/1784d0f94cfe496a8febe3ec891d7c77

  Please, contact administrator
  for this information.

  #456439 Copied
  4 Answers
  

  Jack Richardson

  Support staff

  October 3, 2025 at 19:30

  Hello @ahmadruz98

  Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance — Themes).
  If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

  Kind regards, Jack Richardson
  The 8theme’s team

  #456468 Copied
  

  ahmadruz98

  Participant

  October 3, 2025 at 21:56

  I change the theme to twenty twenty four and the issue has not persists. Hence, it is clearly related to XStore theme

  #456475 Copied
  

  ahmadruz98

  Participant

  October 3, 2025 at 22:41

  Hi the issue has been fixed, its actually my acf that has values attributes, mark as closed

  #456476 Copied
  

  Jack Richardson

  Support staff

  October 4, 2025 at 12:01

  Hello @ahmadruz98,

  Thank you for your update. We are glad to hear that the issue has been resolved. We will mark this request as closed.

  Best Regards,
  8Theme’s Team

  #456490 Copied
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