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  DebbieC

  Participant

  September 21, 2025 at 13:56

  I have updated the theme today to V9.6 on both my sites (fortunately on my staging sites not live) and find that none of the filters are working. Price, Colour or the standard ‘lowest-highest’, popularity ect. No ‘Active Filters’ show, the page just refreshes showing the same products in the same order, all colours.

  Could you let me know how to fix this, thanks. Debbie

  #455488 Copied
  3 Answers
  

  Alex Carter

  Support staff

  September 22, 2025 at 06:57

  Hello,

  Thank you for getting in touch with us.

  Please replace the file located at
  /wp-content/themes/xstore/framework/woo.php
  with the one we have sent you – https://fex.net/s/e6nzttc

  If this does not resolve the issue, please provide us with temporary wp-admin and FTP access.

  Warm Regards,
  The 8Theme Team

  #455523 Copied
  

  DebbieC

  Participant

  September 22, 2025 at 08:52

  Yes, all working thanks. Debbie

  #455547 Copied
  

  DebbieC

  Participant

  September 22, 2025 at 08:52

  Thanks for the support! My topic “No filters are working with the latest update” has been successfully resolved.

  #455548 Copied
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