A page is not scrolling on Internet Explorer

This topic has 4 replies, 2 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

  • Avatar: ancabontea
    ancabontea
    Participant
    February 7, 2015 at 13:53

    Hello,

    I have a problem with loading a specific page on my website:

    http://novikovrestaurant.co.uk/orders/events/

    This page works fine on other themes and on Google Chrome and Mozilla.
    I noticed that on Internet Explorer it is not possible to scroll down to the bottom of the page.
    The same goes with the mobile version on Android.

    Could you please assist?
    Thank you

    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 7, 2015 at 15:27

    Hello,

    Please add this code in custom.css file:

    html {
        overflow: hidden;
    }

    How to create custom.css you can watch in this tutorial.

    Clear browser cache and check the site.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: ancabontea
    ancabontea
    Participant
    February 11, 2015 at 12:08

    Dear Eva,

    Thank you for your reply.
    I tried and still does not work on Internet Explorer and on Android mobile device.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 11, 2015 at 16:00

    Hello,

    Sorry, but we don’t see any issues with scrolling.
    What IE version are you using?
    Did you clear browser cache before checking the site after inserting the code?

    Thank you.
    Regards,
    Eva Kemp.

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