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Featured Products Not Showing on Mobile - by heyitslynneg

This topic has 19 replies, 4 voices, and was last updated 8 years, 2 months ago ago by Robert Hall

heyitslynneg

Participant

February 14, 2016 at 03:27

The featured products aren’t showing on mobile. Please check private content for website.

Please, contact administrator
for this information.

#112906 Copied

18 Answers

Eva Kemp

Support staff

February 14, 2016 at 09:02

Hello,

I’ve checked your site and products from home page are shown on mobile.
Please show a screenshot of the issue and specify what mobile device you’re checking in.

Regards,
Eva Kemp.

#112923 Copied

heyitslynneg

Participant

February 15, 2016 at 16:48

It’s actually showing now. It wasn’t before. But only 1 of the 3 sliders are loading. I have an iPhone 6S PLUS.

#113095 Copied

Eva Kemp

Support staff

February 15, 2016 at 17:12

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#113099 Copied

Robert Hall

Support staff

February 15, 2016 at 17:12

Hello,

I’ve checked your site on a different mobile devices and products are shown fine.
Please check it with another devices.

Regards,
Robert Hall.

#113100 Copied

heyitslynneg

Participant

February 15, 2016 at 17:19

It’s not loading on mine. I have iPhone 6S Plus.

Please, contact administrator
for this information.

#113104 Copied

Eva Kemp

Support staff

February 15, 2016 at 18:53

Hello,

Could you please show a screenshot of home page you see on your side?
As I see you have one Products element added and you selected to show products in Grid view, not in slider, and all 8 featured products are shown.

Thank you.

Regards,
Eva Kemp.

#113134 Copied

heyitslynneg

Participant

February 15, 2016 at 21:36

1. How do I send a screenshot? The featured products are now showing. However, 2 of the slides from the homepage slider aren’t.

2. Also, how do I add a slider on a page?

#113158 Copied

Eva Kemp

Support staff

February 16, 2016 at 09:43

Hello,

1. You can upload screenshot to any web storage (for example, dropbox) and provide us with the link.

As I see you’re using only one Products element on home page http://storage4.static.itmages.com/i/16/0216/h_1455612063_3136264_cb2afa85b6.png . Where did you add other products?

2. To add slider you need add other Products element or edit the current one and select Display Type:
http://storage6.static.itmages.com/i/16/0216/h_1455612184_1381928_6da4e33120.png

Regards,
Eva Kemp.

#113213 Copied

heyitslynneg

Participant

February 16, 2016 at 20:28

Please see private content. Thank you.

Please, contact administrator
for this information.

#113370 Copied

Jack Richardson

Support staff

February 17, 2016 at 08:48

Hello,

I’ve checked slider and it’s working properly:
http://storage6.static.itmages.com/i/16/0217/h_1455695201_3928342_82c88d94e2.png

Try to clear browser cache and check again.

You need to select menu for mobile menu in the settings:
http://storage6.static.itmages.com/i/16/0217/h_1455695279_7919977_c2db7c3359.png

Do you want to remove language and currency symbols only on mobile or on desktop too?

Best regards,
Jack Richardson.

#113405 Copied

heyitslynneg

Participant

February 17, 2016 at 18:49

Thank you so much! I don’t know why it’s not working on my mobile.
Yes, I’d like to remove both mobile and desktop.

#113540 Copied
Robert Hall

Support staff

February 17, 2016 at 19:06
Hello,

I’ve added this code in Global Custom CSS. Please check.
```
.languages-area{
display:none;
}
```
Regards,
Robert Hall.
#113543 Copied
heyitslynneg

Participant

February 17, 2016 at 23:16

Thank you so much for the support!

Another question:
What if I would like to put a huge image (similar to the size of the slider on homepage) but it’s not necessarily a slider, just a static image. Is there a way to do it?

#113579 Copied

Jack Richardson

Support staff

February 18, 2016 at 09:52

Hello,

You can use Single Slide option in the slider and use only one image. Please refer to this documentation http://www.themepunch.com/faq/single-slide-loop/ or try to use Single Image element in Visual Composer editor.

Best regards,
Jack Richardson.

#113623 Copied

heyitslynneg

Participant

February 18, 2016 at 16:42

I couldn’t find the settings that you’ve shown on that link on the current Revolution Slider on my site.

#113702 Copied

Eva Kemp

Support staff

February 18, 2016 at 16:49

Hello,

You need edit your slider in Revolution Slider settings:
http://storage3.static.itmages.com/i/16/0218/h_1455810544_5465481_3c789e2edd.png

Please check again.

Regards,
Eva Kemp.

#113705 Copied

heyitslynneg

Participant

February 19, 2016 at 07:53

Thank you for your help thus far.

Another question: How do I remove the current image on the Promo Pop-up? I would like it to be just plain white.

How do I style the fonts on the text static blocks to be similar to some headlines on the site?

#113786 Copied
Robert Hall

Support staff

February 19, 2016 at 08:46
Hello,

Please use the following code in Global Custom CSS.
```
.white-popup-block {
    background-image: none;
}
#etheme-popup {
    font-family: 'Open Sans', sans-serif;
}
```
Regards,
Robert Hall.
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