8theme.com

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Viewing 25 posts - 1 through 25 (of 25 total)

Zeal Evince

Participant

December 8, 2025 at 14:36

The issue is resolved if we add /?parameter to the original filter url : https://zealevince.in/shop/?filter_cat=football-merchandise/?parameter

Please check screenshots.

Files is visible for topic creator and
support staff only.

#461911 Copied In reply to: Category Filters and Brand Filters not working

Zeal Evince

Participant

December 8, 2025 at 14:28

Hi,

We cleared all the caches. Our website is on Nitropack, and we have cleared all the caches from there as well. But still the issue persists.

#461906 Copied In reply to: Category Filters and Brand Filters not working

Zeal Evince

Participant

February 19, 2024 at 03:15

ok, thanks for figuring it out. But there are no visible changes even when we try to alter the dimension in the Global CSS area.

#383771 Copied In reply to: We Cannot Reduce the Size of the Breadcrumbs Area.

Zeal Evince

Participant

February 17, 2024 at 12:51

Hi,

Sorry we were away hence could not reply earlier.

But as shown in screenshot we can also edit the size while xstore theme options. And the changes are visble in preview. But once we click update and then leave the preview, the changes does not take place.

Can you please look into it and make the changes yourself. I need minimum height for the breadcrumbs and title.

#383698 Copied In reply to: We Cannot Reduce the Size of the Breadcrumbs Area.

Zeal Evince

Participant

October 26, 2023 at 08:24

Hi,

Thanks for the solution. It is working when I changed my browser.

Regards,

#371586 Copied In reply to: Yoast Seo Plugin Not working on product pages when Xstore Core Plugin is Activated.

Zeal Evince

Participant

September 2, 2023 at 08:53

Thanks for resolving it quickly.

Regards,

#366412 Copied In reply to: Cannot Add Widget 8theme – Static Block In Footer Area

Zeal Evince

Participant

September 2, 2023 at 07:04

Hi,

We have already done the above steps.

But the problem is in step number “5. Select the static block name within it.”

Even though We have static blocks as you can see in following screenshot, none of them appear when we try to do step 5.

https://prnt.sc/OfWc6s-boBqx
https://prnt.sc/iAVOG4BO53Cw

I have changed the password and shared the same in private area. Can you please access the website and check.

Thanks & Regards,

Please contact administrator
for this information.

#366406 Copied In reply to: Cannot Add Widget 8theme – Static Block In Footer Area

Zeal Evince

Participant

July 21, 2023 at 02:13

Hi,

We have noticed that the problem persist only when we try to make the changes through our own browser. When we changed the browser and updated the product page, it worked out just fine.

Again Thanks for your time and help. Most of the issues have been resolved now.

Regards,

#362511 Copied In reply to: CPU Usage Max Out when we installed X Store Theme

Zeal Evince

Participant

July 20, 2023 at 14:42

It is not working. Can you please clear the cache and check again. Or login to backend and update the product and try activating Used for Variation options.

We even disabled all the plugins and checked, but the issue still persist.

#362478 Copied In reply to: CPU Usage Max Out when we installed X Store Theme

Zeal Evince

Participant

July 20, 2023 at 14:07

Please check the attached screenshot where it is clear that Used for Variation option was available before we updated the product.

https://prnt.sc/xpy8yvh_3vND

And after updating the product Used for Variation option cannot be selected.

https://prnt.sc/LdSZFyAz_7Lr

Please contact administrator
for this information.

#362476 Copied In reply to: CPU Usage Max Out when we installed X Store Theme

Zeal Evince

Participant

July 20, 2023 at 13:53

Hi,

We had optimized the database and the website was working fine with CPU under control. But now we are facing new issue.

When ever we make some changes in the product pages and update it, then that product page cannot use its attributes for its variations.

Can you please check and help us sort this problem.

Currently affect products links are as follow

https://zealevince.com/shop/football-merchandise/clubs-and-country-football-jersey/club-football-jerseys/23-24-season-football-jerseys/arsenal-home-jersey-23-24-season-premium/

https://zealevince.com/shop/football-merchandise/clubs-and-country-football-jersey/club-football-jerseys/23-24-season-football-jerseys/arsenal-third-jersey-23-24-season-premium/

https://zealevince.com/shop/football-merchandise/clubs-and-country-football-jersey/club-football-jerseys/23-24-season-football-jerseys/psg-home-jersey-23-24-season-premium/

https://zealevince.com/shop/football-merchandise/clubs-and-country-football-jersey/club-football-jerseys/23-24-season-football-jerseys/bayern-munich-home-jersey-23-24-season-premium/

https://zealevince.com/shop/football-merchandise/clubs-and-country-football-jersey/club-football-jerseys/23-24-season-football-jerseys/liverpool-away-jersey-23-24-season-premium/

On above products variations are not visible on front end and on backend we cannot select “Used for variations” option in Attributes section.

Thanks & Regards,

#362471 Copied In reply to: CPU Usage Max Out when we installed X Store Theme

Zeal Evince

Participant

July 19, 2023 at 04:56

Hi,

Host says MySQL database is the reason why CPU is reaching its max. Please check the screenshot https://prnt.sc/eoZ28dBsNR5N.

I have manually optimized the database from phpMyAdmin. If there is a better way to this please let me know.

Thanks & regards,

#362306 Copied In reply to: CPU Usage Max Out when we installed X Store Theme

Zeal Evince

Participant

July 18, 2023 at 13:57

Hi,

Thanks for your effort and time.

TM Extra Product Options Plugin and Customer Reviews Plugin are essential for our website. we need those two plugins.

We have disabled WPBakery Page Builder Plugin. But still we can see same errors.

#362265 Copied In reply to: CPU Usage Max Out when we installed X Store Theme

Zeal Evince

Participant

July 18, 2023 at 12:53

Hi,

Have you made the required changes. We have received an email for WordPress about the fatal error due to xstore theme.

Please check the screenshot https://prnt.sc/7wgPMKNaI95L

Can you please update on the status of this ticket.

Thanks & regards,

#362262 Copied In reply to: CPU Usage Max Out when we installed X Store Theme

Zeal Evince

Participant

July 18, 2023 at 05:33

Hi,

Thanks for trying. I would request you to do what is required as you you have more knowledge about the same.

I have shared the details again. Can you please try to login again. Please use IP Address to login instead of hostname.

Thanks & Regards,

Please contact administrator
for this information.

#362171 Copied In reply to: CPU Usage Max Out when we installed X Store Theme

Zeal Evince

Participant

July 17, 2023 at 15:38

Hi,

Please find the FTP Account details in Private area.

Thanks & Regards,

Please contact administrator
for this information.

#362144 Copied In reply to: CPU Usage Max Out when we installed X Store Theme

Zeal Evince

Participant

July 17, 2023 at 07:28

Hi,

We have waited for a week now and still the problem persist. You Can check out the recent status here. Please check the screenshot on following link: https://prnt.sc/VYisaNLy3gmr

Also in Google Analytics it shows only 3 users on website. Please check the screenshot: https://prnt.sc/Su6ONVLrCA9m

And still the CPU is at Max.

I have given details for the access to our hosting in Private area.

Thanks & Regards,

Please contact administrator
for this information.

#362097 Copied In reply to: CPU Usage Max Out when we installed X Store Theme

Zeal Evince

Participant

July 13, 2023 at 13:49

Hi,

We are again facing the issue of CPU Max out. Please check the screenshot on following link: https://prnt.sc/t1tf-rxMf86O

We had to remove Wp cache plugin and install LiteSpeed Cache plugin. This plugin worked well till the recent updates. After the recent updates we are again facing Max CPU issue.

Can you please check and suggest a solution for the same. I have provided login details in private area.

Thanks & Regards,

Please contact administrator
for this information.

#361908 Copied In reply to: CPU Usage Max Out when we installed X Store Theme

Zeal Evince

Participant

June 14, 2023 at 14:17

Hi,

Please find screenshot here https://ibb.co/n7hR1G3

We deleted all unnecessary menus as suggested in the link above. But still CPU is 70% to 80%. We have deactivated wp Rocket Plugin because when we activate wp rocket then CPU reaches 99%.

Can you please check and let us know.

#359402 Copied In reply to: CPU Usage Max Out when we installed X Store Theme

Zeal Evince

Participant

June 14, 2023 at 10:53

Hi,

Can you please revert on this issue?

#359381 Copied In reply to: CPU Usage Max Out when we installed X Store Theme

Zeal Evince

Participant

March 31, 2023 at 17:37

Hi,

Thanks for the revert. But in our case backend is working smooth. But frontend crashes or loads very slowly. Also when we activate Wp rocket the the website simply doesn’t load. The CPU reaches 100%, physical memory of server and entry process also reaches its limits.

Can you please check from back end what might be the cause..

please find login details in private area.

Please contact administrator
for this information.

#351905 Copied In reply to: Website with New Xstore theme is very Slow

Zeal Evince

Participant

March 28, 2023 at 12:49

hi,

Thanks for your help. It is working fine now.

Regards,

#351515 Copied In reply to: Website looks different when working on backend

Zeal Evince

Participant

March 28, 2023 at 11:47

Hi,
Sorry it didn’t workout before. I have again changed the credentials and I tried again and it is working now. Can you please check?

Please contact administrator
for this information.

#351504 Copied In reply to: Website looks different when working on backend

Zeal Evince

Participant

March 28, 2023 at 09:27

Hi,

Sorry we had issue with our hosting server which has been resolved now. You can now login with the details provided in private area.

Thanks,

Please contact administrator
for this information.

#351483 Copied In reply to: Website looks different when working on backend

Zeal Evince

Participant

March 27, 2023 at 06:21

Hi,

Please find login details in private area.

Thanks & Regards

Please contact administrator
for this information.

#351356 Copied In reply to: Website looks different when working on backend
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Viewing 25 posts - 1 through 25 (of 25 total)

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