Hello Olga,

Thanks for your quick response.

Yep, all the changes we made directly in the parent theme files (wp-content/themes/xstore) and some other files.

And now some styles we made before have already disappeared, for instance,
https://gyazo.com/2502b2f046c4ee2113f1ae79fe4c007f, (https://i.imgur.com/ekFnCLr.png) apart from the Wishlist and Cart icon, we also added a new icon named My Account, but now it disappeared, and the position of reviews is not on the right section, we made it show directly below the images and Additional Information area, but now the position is misplaced, please check:
https://i.imgur.com/mGRJBzd.png, the links we set before are also disappeared and some other issues.

And the footer section on the products pages is also having some issues and needs to be fixed urgently.

Now all I want to know is if there are any methods to go back to the former version that I used and make all the changes back to normal? Cause I do not want to update these versions from time to time, for I have made so many changes to the existed version, and once I update then all the changes I made on the former version would be not available anymore, and I have to update again all my changes and that is really annoying.

And second I want to know is there any method to deactivate the automatic updating? Just in order to avoid the website getting crashed just like now.

Looking forward to your early reply and please help me solve this issue by video recording, and many thanks in advance.

Hi buddy,

Sorry for my late reply.

And I followed the very first advice you suggested that I use a “Button Elementor” on that section, and the function works fine, however, I need to change the style. Cause it showed like this:

https://gyazo.com/7e1ea866ced92087f79ef3ee4ba181c6

The space between POST and BUTTON is too big and that does not fit very well, and I want to know how to reduce the gap between that two sections.

Could you help me out with that? And I really appreciate that if you show me how to do that by video recording.

Hi Olga,

Thanks for your quick response, however, and this is the section I found, is it correct or not?

https://gyazo.com/2bccf6f009a28b75fc2af21960cdf326, if it is correct, why I cannot find the Drop-down type? And to be honest, I do not know what “Drop-down type” you are referring to.

Looking forward to your early reply.

Regards

Zhenjiang

Hi there,

We’ve strived to use the SLIDER Elementor, turned out, it only showed part of the image and the whole image content cannot be shown on the front page, and the height of the SLIDER cannot be adjusted.

Could you show me how to solve those two issues by video recording?

Thanks in advance.

Hi,

Thanks for your quick response, however, right now, the FTP we have not activated yet, and all we have is SITEGROUND, therefore, I can not offer.

And would you please show me how to use FTP to set that if I build one. Could you show me step by step by video recording or text?

Just like you said, since Xstore has an independent file for breadcrumbs, “xstore/templates/breadcrumbs.php”, is it possible to put the below code snippet directly on that file?

/**
 * Use the following code in your theme template files to display breadcrumbs:
 */
<?php if (function_exists('rank_math_the_breadcrumbs')) rank_math_the_breadcrumbs(); ?>

And I want to use these breadcrumbs for the whole site.

Looking forward to your early reply, thanks.

Hello there:

1: I followed your advice and cleared all the cache and CDN; however, that did not help at all, it recovered for a very limited period of time, like 30 minutes or so, then it magically disappeared once again. And I do not know how to fix that issue, would you please show me how you get that fixed by video recording? And here is what I see in the incognito window, please check:

https://gyazo.com/42081abcddc23828e52eef245ada22d0

2: The second issue is, when I visit the category page, there are a lot of Chinese characters on that page, and I even do not know how to fix that issue. Please kindly check that:

https://gyazo.com/5dcc823b6a44111aa536484b968ca0b4

It would be very appreciated if you give me a video recording to show how to get that problem fixed.

3: The third issue is, since I made four categories, and now I found, the default URLs are too long, now I am considering deleting the extra nonsense characters in the URL, could you show me how to do that, for example, I want my category looks like https://diymagnetic.com/strong-disc-magnets/ ; but what the site shows me is https://diymagnetic.com/product-category/strong-disc-magnets/ and I want to remove “product-category”, could you show me how to do that? Also by video recording. Thanks in advance.

4: Last one is, I found the Home page foot is quite normal, it looks like this:
https://gyazo.com/703642f0cd1dd0466b01ad9dc00c0f70
However, once I entered the category, the footer has changed a lot, and that shows in a quite strange way, could you tell me how to fix that issue?
https://gyazo.com/736e7fd6fd1f75bf913ae23b4dd8221e

P.S. I am not quite familiar with WordPress and Xstore, could you show me how to fix these problems by video recording? And that would help me a lot. Thanks in advance

Regards

Thanks for your kindly response; however, I still have some problems, would you please do me a favor by video recording? Thanks in advance.

1. I am still not quite sure where can I find the “edit page > Slider element >” select the slider. Is this is the right place you are referring to? But I still can not find the Slider element > select the slider. Could you give me a video recording? Thanks.

https://gyazo.com/5469e1a272271beee8a44d88050abea1
Is that the Edit Page? If it is, it looked like this;

https://gyazo.com/9971e46f5c496fea481d9c511bf36aba
And is this the “Slider Element” you mentioned?

https://gyazo.com/43f6ec72239deaf1052c2839dd4b2f06

2. I followed your advice, turned out the banner images are not in a standard size; some of them are pretty big, while others are not. Please kindly check that:

https://gyazo.com/b06d3be28c89aa2d9b90b07ecbf96160

And I wonder how to change the sizes in the banner area?

3.The last question is, could you tell me the specification of the banner size? And does the file type of the banner has to be PNG? Does it have alternative file types?

Looking forward to your answer.

Here comes the ADMIN PAGE image, please kindly check that:

And about the Home Page, now it looks like this:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please help me to get this recovered, and to avoid asking the same question next time, could you show me how to fix this issue by video recording, thank you very much.

Thank you for your help.

Can you tell me where to choose the category?

Can you tell me where to re-imported the second slider manually?