Thank you WGZ 🙂
your solution solved the problem.
To Mods, so here is a solution if anyoen using OVH and gets that error.
But, look into that and see why the error happens.
Thank you.
Walid
Participant
November 30, 2016 at 15:41
I sent a support ticket to them (OVH) and I am waiting for their answer.
P.S: I got an email saying that “We’d like to let you know that an update to your item XStore – Responsive WooCommerce Theme by 8theme is now available in your Downloads page.
Remember: you need to be logged in to download the update.”
is that a part of the issue?
Thank you.
Yours ever,
Walid
Participant
November 29, 2016 at 17:50
Dear olga,
in another similar topic, you asked the person to check these things:
“Check these abilities availability from your hosting:
1. http/https outgoing connects
2. 136.243.62.35 availability from your source ip address”
I use http, but intend to shift to https soon.
I can’t access the IP address provided. I got a 403 Forbidden message “You don’t have permission to access / on this server.”
Hope this mybe of help.
Yours ever,
Walid
Participant
November 29, 2016 at 11:24
sent the credentials in the PV content.
as i told you it said only that “API….”
Hope you can solve it:)
Cheers
Please, contact administrator for this information.
Walid
Participant
November 29, 2016 at 09:30
Dear Serg,
Please find the ftp access in the private content.
Please, contact administrator for this information.
