Replies by Valentin | 8theme forum

Forum Replies Created

Viewing 18 posts - 1 through 18 (of 18 total)

Valentin

Participant

September 10, 2021 at 15:05

Thanks Olga. Indeed, the update failed in the middle of the upload and half of the files were not updated…

All fixed now, thanks.

#301907 Copied In reply to: The active theme is broken

Valentin

Participant

September 10, 2021 at 14:07

If it can help to solve the issue, I see that error message in the Dashboard Theme page:

Broken Themes
The following themes are installed but incomplete.

Name Description
xstore Stylesheet is missing.

#301897 Copied In reply to: The active theme is broken

Valentin

Participant

August 4, 2021 at 17:41

Well noted for the widgets, it worked.

For the sticky add to cart here are the screenshot.

How it looks now: https://prnt.sc/1j2vf8g

How it should look: https://prnt.sc/1j2vjkb

#297757 Copied In reply to: Filters on shop page not working + Sticky add to cart on Mobile broken

Valentin

Participant

August 2, 2021 at 20:50

Thanks a lot, can I know how you fixed it for the next I come across this error?

#297425 Copied In reply to: Issue font on the shop page

Valentin

Participant

July 30, 2021 at 16:49

Good to know, where did you purge Siteground cache to solve the issue?

#296995 Copied In reply to: Uncaught ReferenceError: etTheme is not defined

Valentin

Participant

July 30, 2021 at 15:05

You will see the console errors on this page for example: https://www.shoppiing.ch/shop-2/

Please contact administrator
for this information.

#296958 Copied In reply to: Uncaught ReferenceError: etTheme is not defined

Valentin

Participant

July 27, 2021 at 08:56

Here is the correct access in private section.

Please contact administrator
for this information.

#296246 Copied In reply to: Add to wishlist not aligned

Valentin

Participant

July 26, 2021 at 13:36

Hi, I could find the text in String Translation but the translation is not being applied. Here is the access in the private part.

Please help

EN: Add to wishlist
FR: Ajouter à la liste de souhaits
DE: Zur Wunschliste hinzufügen
IT: Aggiungi alla wishlist

EN: Share
FR: Partager
DE: Teilen
IT: Condividere

Please contact administrator
for this information.

#296081 Copied In reply to: Add to wishlist not aligned

Valentin

Participant

July 23, 2021 at 08:25

Hi,

The issue is appearing on Desktop (Chrome browser), when the Google Pay button is activated.

Thanks for letting me know what the issue could be.

Valentin

#295556 Copied In reply to: Remove Apple Pay or Google Pay on sticky Add to cart banner

Valentin

Participant

July 22, 2021 at 08:10

We have launched the website live and noticed that the “-OR-” in the sticky Add to cart bar is still appearing, how can I hide it?

Also, as you can see in the screenshot here (https://www.linkpicture.com/view.php?img=LPic60f919927c807853551272), the Add to Cart text is not correctly displayed in the button section. How can I fix this?

#295357 Copied In reply to: Remove Apple Pay or Google Pay on sticky Add to cart banner

Valentin

Participant

June 22, 2021 at 08:23

Here is the access in the private section

Here is a product page: https://dev.theobromasecret.com/produit/rituel-de-jour-hydra-protectriceh-kin/

Please contact administrator
for this information.

#291603 Copied In reply to: Remove Apple Pay or Google Pay on sticky Add to cart banner

Valentin

Participant

April 18, 2021 at 14:54

Sure here is the FTP access. Please let me know if this is the issue you have assumed?

Please contact administrator
for this information.

#284658 Copied In reply to: Error in woo.php file when updating Xstore theme to latest version

Valentin

Participant

April 16, 2021 at 16:33

Sure, here is the WP access.

These errors happened when we updated both XSTORE and XSTORE CORE.

Please contact administrator
for this information.

#284529 Copied In reply to: Error in woo.php file when updating Xstore theme to latest version

Valentin

Participant

April 12, 2021 at 15:24

https://paste.pics/660b4aeb9313af44f188fb9c1a502ac2

#283673 Copied In reply to: Error in woo.php file when updating Xstore theme to latest version

Valentin

Participant

February 8, 2021 at 14:23

Hi,
Yes sure here are the credentials in the private area.

If you need to, you can turn off the maintenance mode temporarily while checking the website.

Thanks

Please contact administrator
for this information.

#273063 Copied In reply to: Apple Pay button broken on product pages

Valentin

Participant

February 5, 2021 at 13:15

All good now, thanks for that!

#272568 Copied In reply to: Issue open mini cart when adding to cart

Valentin

Participant

February 5, 2021 at 12:25

Here is the access in the private area.

Yes correct, we have a cache plugin. Let me know what you find out.

Please contact administrator
for this information.

#272555 Copied In reply to: Issue open mini cart when adding to cart

Valentin

Participant

January 29, 2021 at 10:40

I have disabled the quantity to avoid problems. But now there is still an issue on the quantity product style on the Hompage and Shop page. Since we only allow people to buy products 6 by 6, is there a way to disable to option to type the quantity by yourself and only allow people to press on the PLUS and MINUS signs?

Because it people type 4 quantity, there will see an error.

Thanks for your support.

#271022 Copied In reply to: Issue with off canvas cart when updating quantities

Viewing 18 posts - 1 through 18 (of 18 total)

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