Nevermind! I figured it out!!

I’m fine creating a new homepage from scratch through Elementor without WPBakery. However, I do not believe that is the solution to the problem we have featured in this thread.

I still do not see my logo or the shopping cart and favorites buttons.

Thank you for the communication. I contacted my developer. Please do not close out this conversation. I will message you back when I hear from my developer that CloudFlare is disabled.

-Tara

I only created a new topic because someone on your end disabled replies within that thread.
See the private portion of the message for the info you need.

Here are a few of the other problems I am experiencing, which I explained in that conversation with Olga:

My logo, shopping cart and heart icon in the right corner are all missing from my website. I did nothing that I can imagine would cause this problem. All of my settings are as they have been for months.
Is this a theme glitch?

When I tried to update the logo on my website through the EightTheme admin section (before it went blank) I got this message after hitting save:
“There was a problem with your action. Please try again or reload the page.”

I have a previously saved image for my logo and I had a shopping cart and heart icon in the right corner. All 3 are now missing from my website. I did nothing that I can imagine would cause this problem. All of my settings are as they have been for months.
Is this a theme glitch?

Hello,

I see your documentation on how to update primium plugins that came with the theme (e.g. WPBakery Page Builder and WooZone) but I do NOT understand how to use the downloaded files to confirm the updates I need.

I do not know what a server is or how to access it and I do not have any idea what you’re talking about when you explain where to put the downloaded files from EightTheme.

Do you have a video tutorial? Is there ANY easier way?

I downloaded the EnvatoMarket Plugin. If I had an Item ID for those plugins would they automatically update? If so, can I PLEASE have those item ID’s?

———–

I was under the impression that this plugin was great for people without coding knowledge when I bought it but none of your instructions are user-friendly to those without coding knowledge. Please do something about this.

I don’t use WPBakery Page Builder, I use Elementor, So I definitely do not want to buy WPBakery. Getting WooZone was a huge selling point for this plugin as well. I would really like to get these plugins updating easily without having to buy everything separately.

PLEASE HELP!!

I added my Item Purchase Code in the WZone dashboard of my wordpress pannel.

It said, “Unable to validate this plugin. Please contact AA-Team Support!”

I also went to the “Download plugins” page and downloaded the WooZone plugin in my EightTheme account. I did not see any further license code to plug into my dashboard to validate. I’m not sure what to do with what I downloaded.

Can you please help me understand what else I can do to validate the plugin and what I should be doing with the downloaded plugin information?

Thank you.

I see a lot of XStore updates. Do I need to make all of them for my theme to function properly? Or do the updates for my theme show up in my normal wordpress management area?