Hi There,
Thanks for your response. Can you make me aware where is it coming from?
And also is it possible to fix from your end?
Thanks & Regards
Trends Bird Limited
Trends Bird Limited
Participant
May 10, 2023 at 10:23
Hi There,
Providing a link for your better understanding
Thanks & Regards
Trends Bird Limited
Please contact administrator for this information.
Trends Bird Limited
Participant
May 10, 2023 at 07:55
Hi There,
We’re facing another problem after migrating my site to the main domain. After creating an attribute when I try to add term configuration then it’s loading and the process isn’t completing automatically. After reloading the page, it seems to be added. Can you have a look at that? I’m providing you with the credential.
Thanks & Regards
Trends Bird Limited
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Trends Bird Limited
Participant
May 8, 2023 at 14:10
Hi,
Have you even check it before telling me that everything is ok? Still now add to cart isn’t working properly. You’re wasting my time for a long just to fix a single line height. Reverse all update make it as before.
Thanks & Regards
Trends Bird Limited
Trends Bird Limited
Participant
May 8, 2023 at 11:28
Hi There,
Thanks for giving a simple solution that worked on my previous site. I don’t need the update that you’ve done during work as it is conflicting with other plugin. Kindly reverse what you’ve done to fix line height. It’s very urgent for me so try to do it as soon as possible.
Thanks & Regards
Trends Bird Limited
Trends Bird Limited
Participant
May 8, 2023 at 07:00
Hi There,
Look at my old site ( https://mobiledevicemanagementbd.com/tb/) i’ve created a section as same as my new site. It’s working fine in products grid on my old side. You’ve said
“It seems you had “drafts“ as we told you in first answer and someone saved the editor with the latest changes (with migrations from old Products to new Products Grid element on the page).”
You had worked on product and changes made by you as well. I just want you to fix my line height without causing any other problem. As it is working on my previous backup with same product grid then there must be no conflict. I want you to fix my line height without causing any other conflict. Can you do that? I’ve to deliver my site as soon as possible. Let us know as soon as possible.
Thanks & Regards
Trends Bird Limited
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Trends Bird Limited
Participant
May 7, 2023 at 14:23
Hi There,
As you said that add to cart conflicting with 3d-party plugin → woo tabbed category pro plugin which is right. But It was working fine before your link height work in my site. There was a previous backup of mine and so i restore it in another server and it’s looking properly ok and no conflict exist.
As my site was working fine and i need that plugin, So you have to look at your changes that you’ve made during working on line height. It’s happening twice and which is unexpectable that after your work i’m getting problem in my site. Kindly fix that as soon as possible without causing any other problem. I need you to fix line height but rest of the things must work properly as before.
Thanks & Regards
Trends Bird Limited
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Trends Bird Limited
Participant
May 7, 2023 at 10:28
Hi There,
Sorry for writing same problem twice. Actually product is now adding to cart but it’s seems a little slower then normal time frame. Can you have a look about that?
Thanks & Regards
Trends Bird Limited
Trends Bird Limited
Participant
May 6, 2023 at 06:42
Hi There,
Now, I’m having an issue with adding products to the cart from the homepage. when I try to add another product, it just loading time slower worked add to product .
Kindly have a look and solve it as soon as possible and Please make sure that no other problems appear
Thanks & Regards
Trends Bird Limited
Trends Bird Limited
Participant
May 3, 2023 at 05:30
Hi There,
Thank you for solving my line height problem. Now, I’m having an issue with adding products to the cart from the homepage. Initially, it was adding the products to the cart, but now, when I try to add another product, it just keeps loading. Kindly have a look at it and solve the issue as soon as possible. Also, please ensure that no new issues arise due to your changes.
Thanks & Regards
Trends Bird Limited
Trends Bird Limited
Participant
April 26, 2023 at 10:32
Hi There,
Unfortunately we can’t update our theme and plugins as well. As it’s your system problem we want you to fix this in our existing version. Kindly fix this as soon as possible and make sure any further problem doesn’t arise.
Thanks & Regards
Trends Bird Limited
Trends Bird Limited
Participant
April 26, 2023 at 06:51
Hi There,
Thankfully the problem with desktop header and mobile header is solved but we are facing a new problem. I am sorry to say that the problem in
the product title with line or character that you worked on two weeks ago is showing up again.
Kindly have a look and solve it as soon as possible and Please make sure that no other problems appear elsewhere on the website .
Thanks & Regards
Trends Bird Limited
Trends Bird Limited
Participant
April 9, 2023 at 05:30
Hi There,
Greetings of the day. Kindly recommend a third party plugin compatible with your theme. And can you share the cart pages .js file for that it’s refreshing after every change.
Thanks & Regards
Trends Bird Limited
Trends Bird Limited
Participant
April 8, 2023 at 07:21
Hi There,
Greetings of the day. Thank you for your support. I’ve a query that my client want the checkout order view like your cart page product view(screenshot given). Is it possible by your theme? Or can you recommend me a plugin for that?
Thanks & Regards
Trends Bird Limited
Please contact administrator for this information.
Trends Bird Limited
Participant
April 1, 2023 at 14:11
Hi,
For temporary solution i’ve used additional css ( screenshot given below). But i need permanent solution of it. Have a look as soon as possible.
Thanks & Regards
Trends Bird Limited
Please contact administrator for this information.
Trends Bird Limited
Participant
April 1, 2023 at 13:14
Hi,
Give me a list of your changing files and folders. Because after your update my server response time got high and my site is loading very slowly as well. Had you update anything or any little update done by you give me a list of that. And a lot’s of problem arise after that so fix it as soon as possible.
Thanks & Regards
Trends Bird Limited
Trends Bird Limited
Participant
April 1, 2023 at 11:22
Hi There,
That problem is solved but after your work an unexpected problem has raised. My website containing both desktop header and mobile header. This causing a huge issue in my site. Kindly have a look and fix this as soon as possible.
Thanks & Regards
Trends Bird Limited
Trends Bird Limited
Participant
March 30, 2023 at 12:10
Hi There,
First of all there are many site in my one server so there is no specific ftp connection for this site. Kindly go to the path (/var/www/mdm/bbb). Here you’ll find this site. Don’t do anything in other site or other folders.
Kindly fix this as soon as possible.
Thanks & Regards
Trends Bird Limited
Please contact administrator for this information.
Trends Bird Limited
Participant
March 18, 2023 at 05:33
Hi There,
Can you create this feature in my header search box? If you can customize this it’ll be very helpful for us. Let me know the pricing to implement this.
Thanks & Regards
Trends Bird Limited
Trends Bird Limited
Participant
November 21, 2022 at 07:28
Hello There,
Greetings from Trends Bird Limited. Hope you’re doing well. Thanks for your support. My problem is partially solved. But i don’t want size choosing option popup again. I’ve given you an image and point it by red mark.
