Hello, @estet,

Thank you so much for purchasing our theme and contacting our support center.

1/ We are pleased to inform you that your issue has been successfully resolved. Kindly check your website after clearing your browser cache to ensure the changes are reflected.

To address your concern, we have enabled the **Header Builder** by navigating to:
**Customizer > Header Builder > Mobile Menu > Dropdown Opening Action > On.**

You can further customize the header according to your preferences by going to:
**XStore > Theme Options > Header Builder.** Once you’ve made the desired changes, please remember to publish them.

Additionally, we have recorded a video tutorial for your reference. You can access the video through the link provided in the private content area

2/ We are pleased to inform you that your issue has been successfully resolved. Kindly check your website after clearing your browser cache to ensure the changes are reflected.

We have activated the Newsletter popup via **XStore > Theme Options > Header Builder**, and it is now functioning correctly on your website.

For your convenience, we have recorded a video as a reference to demonstrate the changes. You can find the video link in the private content area.

3/ Please read our theme documentation here: https://www.8theme.com/documentation/xstore/xstore-features/fake-sale-popup-2/

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello, @d88dcjj,

Thank you for contacting us and for using XStore.

We understand your concern regarding the message “This product is currently out of stock and unavailable” appearing for many of your products while using the XStore child theme. Based on the information you’ve provided, it seems that the issue may be related to customizations or modifications made within the child theme.

Child themes are designed to allow users to make changes to the theme’s functionality or appearance without affecting the main theme. However, conflicting customizations in the child theme can sometimes lead to unexpected behavior, such as the issue you’re experiencing.

To address your concerns:

1. **Why is this happening?**
The issue likely stems from custom code or settings in the child theme that are overriding the default functionality of the main XStore theme. This could include outdated templates, custom functions, or other modifications.

2. **What is going on here?**
When you activate the main XStore theme, it uses the default settings and functionality, which is why the issue disappears. The child theme, on the other hand, may have customizations that need to be reviewed and updated to ensure compatibility with the latest version of the main theme.

3. **Should you use the main XStore theme moving forward?**
If you do not require the customizations in the child theme, you can continue using the main XStore theme. However, if the customizations are important for your website, we recommend reviewing the child theme’s code to identify and resolve the issue. You may need assistance from a developer to ensure the child theme is properly updated and compatible with the main theme.

We suggest the following steps:
– Temporarily switch to the main XStore theme to confirm that the issue is resolved.
– Review the customizations in your child theme, particularly any code related to product availability or stock status.

Please let us know if you need further assistance. We’re here to help!

Best regards,
8Theme’s Team

Hello, @ramez,

Thank you for contacting us and for using XStore.

We kindly request that you navigate to the Dashboard, proceed to the “Plugins” section, and deactivate the “XStore AMP” plugin and check again.

https://www.8theme.com/documentation/xstore/amp-plugin/general-info-amp/

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

Hello, @anli75,

Thank you for contacting us and for using XStore.

Could you kindly provide the URL of the page where the Product Categories List widget is not centered? Additionally, we would appreciate it if you could share your site’s WordPress admin access in the private content area. This will allow us to review your settings in detail and assist you more effectively.

We look forward to your response.

Best regards,
The 8Theme Team

Hello, @europress,

You are welcome.

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Hello, @basma,

Thank you for reaching out to us with your request. We truly appreciate your feedback and the detailed suggestions for enhancing the product pages on your website.

We understand the importance of providing a seamless and informative user experience for your customers. Adding the proposed tabs—Detailed Description, Product Specifications, Ingredients, Product Benefits, How to Use, and Frequently Asked Questions—would indeed be a valuable enhancement to your product pages.

At present, XStore allows for the addition of only one custom tab with content for each individual product. This can be configured by navigating to **Edit Product > XStore Options**. For your reference, we have provided an image in the private content area.

However, if you wish to add multiple custom tabs globally across all products, you can achieve this by using the **XStore Builder**. Simply go to **Single Product Builder with Elementor**, add the desired product tabs, and update the settings. These tabs will then be displayed on all products.

We trust this information will be helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello, @Tlp,

Thank you so much for purchasing our theme and contacting our support center.

Upon reviewing your website, we noticed that a mega menu has not yet been created. To assist you in setting up a mega menu for the “All Departments” menu, please follow the steps outlined below:

1. Navigate to **Dashboard > Appearance > Menus > Main Menu**.
2. Click on the **8Theme Custom Link** option.
3. Select **Menu Option**.
4. Locate the **Design Type** setting and choose **Mega Menu**.
5. Select a static block and save the settings.

For further guidance, you may find it helpful to watch the following tutorial video:
https://www.youtube.com/watch?v=JiI6qDaVtY4

We hope this information is helpful. Should you have any questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello, @Misbah Badshah,

Thank you for contacting us and for using XStore.

Please navigate to XStore builders > Product archive builder > Edit template via Elementor> delete Spotlight Categories widget, and update it.
https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

Please see the image for reference in the private content area.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

Hello, @sefat,

Thank you for contacting us and for using XStore.

Yes, it is indeed possible to achieve this using the XStore theme.

To proceed, kindly navigate to **XStore Builders > Header Builder** via Elementor. From there, add the **Mobile Menu** widget, select the desired menu, and update it accordingly.

For your reference, please see the images provided in the private content area.

Additionally, we encourage you to review our theme documentation, which can be found here: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

We hope this information is helpful. Should you have any further questions, please don’t hesitate to reach out.

Best regards,
The 8Theme Team

Hello, @Kara,

Thank you so much for purchasing our theme and contacting our support center.

Translation of WooCommerce (woocommerce-tr_TR.po) has tr_TR text domain on your site, but the theme and Core translations ( xstore-tr.po xstore-core-tr.po ) = tr only. Please change text domains tr_TR, sync translation https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , try to find and translate stings.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
8Theme’s Team

Hello, @Wick’d,

Thank you for contacting us and for using XStore.

We regret to inform you that we currently do not have the Brands Grid widget available. However, we suggest using our Brands Carousel Elementor widget as an alternative. To achieve the desired appearance, you may need to apply some additional CSS. Here is an example of how you can modify the appearance:

selector .swiper-wrapper {
    transform: none !important;
    flex-wrap: wrap;
    cursor: default !important;
    border: 1px solid #e1e1e1;
    border-bottom: none;
    border-right: none;
}

selector .swiper-slide {
    width: 25% !important;
    float: left;
    margin: 0 !important;
    border: 1px solid #e1e1e1;
    border-left: none;
    border-top: none;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 15px;
}

selector .swiper-container {
    overflow: visible;
}

selector .categories-mask h3 {
    margin: 0;
}

You can view the potential outcome here: https://prnt.sc/m8hnt-8DIS_E.

Should you have any further questions or require additional support, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @europress,

Thank you for your response.

1/ Kindly navigate to your WordPress dashboard and follow the path below to adjust the category order according to your preferences:

**WordPress Dashboard > Products > Categories**

For your convenience, we have provided an image in the private content area as a reference to assist you with this process.

2/ To update the “All Categories” text in the search bar menu, please follow the steps below:

1. Navigate to **Loco > Plugins > XStore Core**.
2. Edit the language file.
3. Modify the “All Categories” text according to your preference.
4. Save the settings to apply the changes.

For your reference, please see the attached image in the private content area.

Should you have any further questions or require assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello, @europress,

Thank you for your response.

We are pleased to inform you that your issue has been resolved. Kindly check your website after clearing your browser cache to ensure the changes are reflected.

Additionally, you can customize the Shop page layout by navigating to **XStore Builders > Product Archive Builder**.

For further guidance, we encourage you to review our theme documentation, which can be found here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

Should you have any additional questions or require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello, @Szocs Attila,

Thank you for your response.

Kindly navigate to WordPress dashboard > Plugins > and deactivate the Pro Elements plugin, as using both simultaneously may cause conflicts.

Afterward, If the issue persists, Please provide your site valid wp-admin access in the private content area so we can take a closer look at your settings and help you.

Best regards,
The 8Theme Team

Hello, @vickykunder@gmail.com,

Thank you for providing the wp-admin access.

We are pleased to inform you that your issue has been successfully resolved. Kindly check your website after clearing your browser cache to ensure the changes are reflected.

For your reference, please review the attached image provided in the private content area.

Additionally, we kindly encourage you to review and follow our theme documentation, which can be accessed here: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team