Hello, @AC,

Thank you for your response.

We are pleased to inform you that your issue has been resolved. Kindly clear your browser cache and check your website to confirm the changes.

To address the issue, we have deactivated the **WCBoost – Wishlist** plugin on your website, which has removed the **”Add to Wishlist”** button. For your reference, we have provided an image in the private content area.

Additionally, the **XStore Wishlist** feature is enabled on your website and is functioning correctly.

We hope this resolves your concern. Please feel free to reach out if you need any further assistance.

Best regards,
8Theme Team

Hello, @alhamzamedia,

Thank you for your response.

To modify the sticky header settings, please follow these steps:

1. Navigate to **XStore > Theme Options > Header Builder > Multiple Headers**.
2. Edit the **Singular/Front Page Header**.
3. Modify the **Sticky Header** settings, where you can:
– Change the background color and WCAG color.
– Select a custom sticky header logo.
4. Once the changes are made, click **Publish** to save them.

For your reference, we have provided images in the private content area.

We hope this information is helpful. Please let us know if you need any further assistance.

Best regards,
8Theme Team

Hello, @Anurag,

Thank you for providing access to the WordPress admin panel.

We are pleased to inform you that your issue has been successfully resolved. Kindly check your website after clearing your browser cache to ensure everything is functioning correctly.

For your reference, please find the relevant image in the private content area.

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
8Theme Team

Hello, @Dracotoco,

You’re very welcome! Let me know if you need any more help. We are here to help.

Best regards,
8Theme Team

Hello, @Dracotoco,

Thank you for your response.

We are pleased to inform you that your issue has been successfully resolved. Kindly clear your browser cache and check your website to ensure everything is functioning correctly.

Should you require any further assistance, please do not hesitate to contact us.

Best regards,
8Theme Team

Hello, @Dracotoco,

Thank you for your response.

We have reviewed your website, and it appears to be functioning correctly in Elementor editor mode. However, the issue persists on the website’s front end.

This seems to be related to a caching issue. We kindly recommend contacting your hosting service provider to:
1. Disable the CDN (Content Delivery Network).
2. Completely flush the server cache for your website.

Once this is done, please clear your browser cache and check the website again.

If the changes are displaying correctly in the Customizer but not on the live site, it is highly likely a caching issue. Typically, any updates reflected in the Customizer should also appear on the front end once the cache is cleared.

We trust these steps will help resolve the issue. However, if you require further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Hello, @Cristina,

Thank you for contacting us and for using XStore.

To modify the mobile menu, please follow these steps:
1. Navigate to XStore Builders > Header Builder via Elementor.
2. Select ‘Edit Header Template’.
3. Choose ‘Edit Mobile Menu’.
4. Click on ‘Edit WP-Menu’ to check which menu is currently in use.
5. Subsequently, proceed to ‘Appearance’ > ‘Menus’.
6. Edit the specific menu according to your requirements and ensure to save the settings.

For your reference, images have been provided in the private content area.

We trust this information will be helpful to you. Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Cristina,

Thank you for contacting us and for using XStore.

To update the button link, please follow these steps:

1. Edit the page using **Elementor**.
2. Select the **Banner** widget.
3. Edit the **Button** settings.
4. Add the desired **button link** as per your requirement.
5. Save and update the changes.

If the issue persists, kindly provide us with your **WordPress admin access** in the **private content area**, so we can review the issue and assist you further.

Should you need any additional support, please feel free to reach out.

Best regards,
8Theme Support Team

Hello, @Dracotoco,

Thank you for providing us with the WP-Admin access.

We are pleased to inform you that your issue has been successfully resolved. Kindly check your website after clearing your browser cache to see the updates.

To address the issue, we have added your website logo in a .png file, which has resolved the problem.

For your reference, please find the image in the private content area.

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
8Theme Team

Hello, @elmou,

Thank you for reaching out to us.

1. We find your request a bit unclear. To assist you more effectively, could you please provide a detailed description of your request, including your specific goal? Additionally, if possible, kindly share screenshots of the issue with relevant markings to help us better understand the problem.

2. To gain further clarity on the issue you are facing, we kindly ask you to record a video demonstrating the steps you are taking and the problem encountered. Please upload the video to a file-sharing service and share the link with us.

Furthermore, we would appreciate it if you could provide us with temporary wp-admin access to your site in the private content area. This will allow us to review your settings and assist you more efficiently.

We appreciate your cooperation and look forward to resolving your query as soon as possible.

Best regards,
8Theme Team

Hello, @jainav,

Thank you for your response.

We are currently unable to access your website’s backend, as it appears that you are using a local server (localhost) instead of a live website.

Additionally, you can edit the page using Elementor by selecting the banner widget, where you can update the button title as per your requirements. Once the changes are made, please ensure to save and update the page.

For your reference, we have provided an image in the private content area.

We hope this information is helpful. Please let us know if you need any further assistance.

Best regards,
8Theme Team

Hello, @Tarique,

Thank you for contacting us and for using XStore.

We have reviewed your website and noticed that you are utilizing a custom product archive layout with Elementor for your shop page. For detailed guidance, please refer to our documentation: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

To enhance your site further, you have the option to add banners for each specific product category. To do this, please create a new static block tailored to your requirements. Subsequently, you can edit the specific product category and embed the static block shortcode in the description. Ensure you save the settings after making these changes.

Additionally, To assist you in displaying distinct banners for different product category pages, we have prepared a detailed instructional video. We kindly request that you view this video and follow the steps outlined therein to implement this feature effectively.

You can find the video link in the private content area.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
8Theme Team

Hello, @jainav,

Thank you for your response.

1/ Please edit the page with Elementor> add button widget > and configure it according to your requirements. https://elementor.com/help/button-widget/

2/ – Any email address can be used for the new account, it does not have to be your personal email.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Best regards,
8Theme Support Team

Hello, @jainav,

Thank you for contacting us and for using XStore.

To add the same button, you can use the Button widget and configure it according to your requirements.

If the issue persists, please provide your WordPress admin access in the private content area so that we can review your settings and assist you further.

Best regards,
8Theme Support Team

Hello, @riddlezitindustries,

Thank you for contacting us and for using XStore.

1/ We are pleased to inform you that your issue has been successfully resolved. Kindly clear your browser cache and check your website to ensure everything is functioning correctly.

Additionally, we have adjusted the site visibility settings. Please navigate to:
**WooCommerce > Settings > Site Visibility > Select “Live” and save the settings.**

For your reference, we have provided an image in the private content area.

2/ Regarding set tax per product, please create new topic for new issue on our support forum to avoid any inconvenience and get prompt assistance.

We hope this helps! Should you require any further assistance, please do not hesitate to reach out.

Best regards,
8Theme Team