Hello, @Vijith,

Thank you for contacting us and for using XStore.

1/ To assist you in customizing the border-radius, please follow the steps outlined below:

1. Navigate to XStore > Theme Options.
2. Click on ‘Theme Custom CSS’.
3. Select ‘Global CSS’.
4. Insert the following CSS code:

.single-product .elementor-64992 .elementor-element.elementor-element-5fda7f83 .st-swatch-size-large li.type-label {
    border-radius: 30px !important;
}

Please feel free to adjust the border-radius value according to your specific requirements.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Amineo,

Thank you for your response.

Upon reviewing your website, we have confirmed that your site’s header is being constructed using Elementor’s header builder. We have thoroughly examined the header through Elementor and found no issues.

To assist you further, we have created a detailed video tutorial that demonstrates the necessary steps for editing your header using Elementor. We kindly ask you to view the attached video and follow the outlined steps to customize your header as needed.

We trust this video will be helpful to you. Should you have any further questions or require additional assistance, please feel free to reach out.

You are welcome to modify the header according to your preferences and update it as required.

Best Regards,
The 8Theme Team

Hello, @Pritam Bala,

Thank you for your response.

We are pleased to inform you that we have successfully edited the page using the Elementor plugin on our test site and encountered no issues. Please note that we are utilizing the latest version of the XStore theme and core plugin for this test.

To solve your issue, Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time & max input vars minimum 3000 -Check the image for specific requirements here: https://imgur.com/Cyzquf8

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and recheck again.

Best regards,
The 8Theme Team

Hello, @Pritam Bala,

Thank you for reaching out to us with your concern.

We kindly request that you consult the official documentation provided by Elementor to address this issue. You can find the relevant guide by following this link: (https://elementor.com/help/elementor-widget-panel-not-loading/). This guide outlines the necessary steps to resolve the problem with the widget panel not loading.

We trust that you will find this resource valuable and that it will effectively assist you in troubleshooting the issue.

Best Regards,
8Theme’s Team

Hello, @Amineo,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that you have the option to utilize the header builder via the customizer to tailor your website header according to your preferences.

To ensure optimal functionality and to prevent any potential issues, we advise you to select one header option while disabling the others. Please avoid using multiple header builders simultaneously (i.e., header builder via customizer and header builder via Elementor) to prevent any inconvenience.

We would also like to highlight that the new XStore header builder, accessible through Elementor, offers enhanced ease of use and greater flexibility. We encourage you to explore this option for a more intuitive editing experience. https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

2/ Please read our theme documentation about Footer builder here: https://www.8theme.com/documentation/documentation/xstore-builders/xstore-footer-builder-with-elementor

We hope you find this information useful. Should you have any further inquiries or require assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, @Kakiball,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that you have the option to utilize the header builder via the customizer to tailor your website header according to your preferences.

To ensure optimal functionality and to prevent any potential issues, we advise you to select one header option while disabling the others. Please avoid using multiple header builders simultaneously (i.e., header builder via customizer and header builder via Elementor) to prevent any inconvenience.

We would also like to highlight that the new XStore header builder, accessible through Elementor, offers enhanced ease of use and greater flexibility. We encourage you to explore this option for a more intuitive editing experience. https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

We hope you find this information useful. Should you have any further inquiries or require assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, @JamesG,

To enhance your experience, we recommend using updated versions of browsers such as Chrome. Please ensure that you clear all caches, including server cache and browser cookies, then attempt to access the service again.

Should the issue persist, kindly inform us of the device and browser you are using. This information will enable us to investigate further and provide the necessary assistance.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Hello, @Marion,

You are welcome! If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Have a nice day.

Best Regards,
The 8Theme Team

Hello, @Zaryab Imran,

We would like to inform you that we have not implemented the single custom tab in the code. We appreciate your understanding in this matter.

Thank you for your attention.

Best Regards,
8Theme’s Team

Hello, @Zaryab Imran,

Kindly refer to the following link to view the image that may assist you with your inquiry: https://paste.pics/RL3HQ

We trust this will be helpful to you. Should you have any further questions, please do not hesitate to contact us.

Best regards,
The 8Theme’s Team

Hello, @coffeedog,

Thank you for contacting us and for using XStore.

The next code can be used to remove the SKU from Cart page:

.woocommerce-cart .product-sku {
    display: none;
}

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Kind Regards,
8theme team

Hello, @Zaryab Imran,

To assist you in resolving your issue, we have prepared a detailed video tutorial. Please watch the video and carefully follow the steps outlined to ensure the resolution of your concern.

You can find the video link in the private content area of our website.

We trust this video will be helpful to you. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Vordrob,

We are pleased to inform you that the issue you reported has been successfully resolved on the live website. We kindly ask that you clear your browser’s cache before revisiting your site to see the updates.

Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Shakir Hussain,

Thank you so much for purchasing our theme and contacting our support center.

1/ To edit social links in the sidebar of Shop page, PLease navigate to WordPress dashboard > Widgets > Shop sidebar area > Edit social link widget and save settings. Please watch it here https://streamable.com/sphkvg
For reference.

2/ To add/show the shipping cost in the check out page while showing the Total cost of the product, By default woocommerce does not have any option for it.

You can show the shipping cost in the check out page adding next Custom Code in your child theme functions.php File:

// Display the shipping cost before the order total on the checkout page
add_action('woocommerce_review_order_before_order_total', 'custom_display_shipping_cost', 10);

function custom_display_shipping_cost() {
    // Get the chosen shipping methods
    $shipping_methods = WC()->session->get('chosen_shipping_methods');
    $shipping_method = $shipping_methods ? $shipping_methods[0] : '';
    $packages = WC()->shipping()->get_packages();
    $shipping_cost = 0;
    
    if (!empty($packages)) {
        foreach ($packages as $package) {
            foreach ($package['rates'] as $rate_id => $rate) {
                if ($rate_id === $shipping_method) {
                    $shipping_cost += $rate->cost;
                }
            }
        }
    }
    
    if ($shipping_cost > 0) {
        echo '<tr class="shipping">
            <th>' . __('Shipping Cost', 'woocommerce') . '</th>
            <td>' . wc_price($shipping_cost) . '</td>
        </tr>';
    }
}

The result should look like this: https://paste.pics/RL0XS

Additionally, Please read official woocommerce documentation about Setting up Shipping Zones here: https://woocommerce.com/document/setting-up-shipping-zones/

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
The 8Theme Team

Hello, @cocofu,

We are pleased to inform you that the issue you reported has been successfully resolved. To see the changes, please clear your browser’s cache and revisit your site.

As part of the solution, we have integrated an archive description widget into the product archive page layout. This addition has addressed the concerns you raised.

For your reference, images illustrating the update have been uploaded to the private content area of your account.

Should you require further assistance or have any questions, please do not hesitate to contact us.

Best Regards,
The 8Theme’s Team