Forum Replies Created

Viewing 11 posts - 1 through 11 (of 11 total)
  • Avatar: Tarik_Boukhris
    Tarik Boukhris
    Participant
    January 28, 2022 at 22:35

    I don’t understand either why you don’t have the issue on your browser, I’ve tried a numerous of different browser and different computer.
    I’m on windows 10…
    I’m really unable to load and edit html blocks, how can I do?

    Avatar: Tarik_Boukhris
    Tarik Boukhris
    Participant
    January 28, 2022 at 15:16

    To reproduce the problem, you have to try editing html blocks.
    I’m talking about this problem since the beginning, and it keeps me frustrated.

    Maybe, there is a permission issue somewhere or a missing dependency.

    please advice

    Please contact administrator
    for this information.
    Avatar: Tarik_Boukhris
    Tarik Boukhris
    Participant
    January 3, 2022 at 20:39

    Hi,
    When I open the edit window of the html block in the header, I receive the following error in the console :

    Uncaught TypeError: Cannot read properties of undefined (reading ‘translate’)
    at Module.g.editor.initialize (editor.min.js:2)
    at i.ready (script.js:1901)
    at customize-controls.min.js:2
    at c (load-scripts.php:2)
    at Object.add [as done] (load-scripts.php:2)
    at initialize (customize-controls.min.js:2)
    at initialize (script.js:52)
    at i.o.Class (load-scripts.php:20)
    at i [as constructor] (load-scripts.php:20)
    at i [as constructor] (load-scripts.php:20)

    maybe it’s related?

    regards,

    Avatar: Tarik_Boukhris
    Tarik Boukhris
    Participant
    January 3, 2022 at 18:58

    Hi,

    I removed the home page header in order to edit the default header but I’m still facing the same issue, when i click the html block 1, the window is not open and I can’t do anything.

    Can we have a sharing session in order to solve the edition of the header, please?

    regards,
    T

    Avatar: Tarik_Boukhris
    Tarik Boukhris
    Participant
    November 23, 2021 at 22:23

    Hi,

    I see that the phone number is now correct, I would like to add the address on top right like the initial theme..

    Can you explain me what did you change?

    regards

    Avatar: Tarik_Boukhris
    Tarik Boukhris
    Participant
    November 23, 2021 at 14:56

    Hi,

    I tried all browsers, the modifications done through the home page builder is not retained at all.

    Do you have any suggestion? site url is now http://artistick.be

    Avatar: Tarik_Boukhris
    Tarik Boukhris
    Participant
    May 28, 2021 at 16:49

    Hi,

    1) Yes I select the correct home page header, yes I save on the correct button.
    2) I want to change the address to my business adresse, so replace NY adress to a brussels adress

    https://gyazo.com/d50ca3b58f6c2da2d1820d3fb7e42f46
    I’m using chrome but same problem occurs on Edge Chromium

    Please I want to move on this. could you organize a sharing screen meeting ? using Zoom, Meet, Teams, skype, whatever you want? but please let me show you the problem and explain it to you correctly, please?

    regards

    Avatar: Tarik_Boukhris
    Tarik Boukhris
    Participant
    May 19, 2021 at 10:03

    1. For exemple if I add or remove a block a button or whatsoever and I save the header it’s just not published and disappear while refreshing..
    2. I’m not able to edit the address in the right side : https://gyazo.com/143524fef63f378cc4999ebbfc1a37a7
    https://gyazo.com/3a87d2fdcd7e3a9dcb8d7bd829ab6db6
    Html block 2 is buggy and is not editable on the left side..

    Avatar: Tarik_Boukhris
    Tarik Boukhris
    Participant
    May 10, 2021 at 14:33

    seems a blank space included

    Please contact administrator
    for this information.
    Avatar: Tarik_Boukhris
    Tarik Boukhris
    Participant
    May 10, 2021 at 14:02

    I don’t see the picture, Can we do an anydesk session ? with screen sharing?
    It will be easier than chatting?

    regards,
    T

    Avatar: Tarik_Boukhris
    Tarik Boukhris
    Participant
    May 7, 2021 at 13:06

    requested info are provided.

    Please contact administrator
    for this information.
  • Viewing 11 results - 1 through 11 (of 11 total)
Viewing 11 posts - 1 through 11 (of 11 total)
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