Hi Rose,

Many thanks. There are the odd bits of tidying up on this. Could you please help or advise as its very difficult to change the static block. We have a screenshot in the private content.

Previous to about a week ago there was absolutely nothing wrong with the footer logo and we haven’t touched the site.

On thing also in addition to thanking you for your help is that we cannot get in touch with the theme developer to point out a concern of ours. We purchased the Royal Theme as per the Lawyer One Page Parallax effect which was excellent. Since the glitches regarding the non-maneuverability of the parallax screen we have noticed the developer has even removed the parallax effect as per their demo https://www.8theme.com/demo/royal/lawyer-one-page/?et_styles=0-1-1-9-0-1 We were under the impression the developer was supposed to be fixing it not freezing it, as this was the reason we choose Royal. If you could pass this onto the developer that would be greatly appreciated.

Kind Regards, Su.

Hi Rose,

Please try again but don’t forget the dots after the name

BR, Su.

Hi Rose,

Credentials are in the private content section for you 🙂

Thank you Rose, much appreciated. Hope they can sort out the glitch as even on the demo site, they’ve now anchored the parallax slider.

Also, another thing. as we have purchased the Royal Theme, can we use the theme for another website we are in the process of designing?

Kind Regards, Su.

Hi Rose,

Many thanks. We have manager to install the new plugins.

With the WPBakery page builder it keeps asking us for a product license number. Could you help.

Kind Regards, Su.

Thanks Rose 🙂 🙂 🙂

Hi Rose,

Check the private content

Hi Rose,

Just an extra observation for you in the private content. Do you need access to our admin as we’ve changed the passwords again?

Kind Regards, Su.

Hi Rose,

Thanks for coming back.

I have tried to login with the credentials provided and successfully. Can you see two full-stops after the password. Also checked the media and the logos are there.

Hope you can take a look please.

Kind Regards, Su.

Thank you Olga, much appreciated.

With reference to the TINY PNG, we have compressed many of the images but realise we could do with creating photos that are the best size for the Royal Theme.

What will help us a great deal is to understand what are the best pixel dimensions for the images we have highlighted in the screenshot in the private content.

If we can re-do all the images this end then this will make a huge difference.

Hope you can advise, Kind Regards, Su.

Thanks Rose 🙂

Thanks Rose, Excellent 🙂 🙂

Hi Rose,

Passwords are in the private content.

Kind Regards, Su.

Please Ignore, it is now back up and running. Kind Regards, Su.

Hi Rose,

Have added the code, extra question in the Private Content please. Hope you can help.